I'm not sure what happened in the last few months but this was one of the best hotel stays I've had in a long time! Checked in on a Tuesday afternoon after a long drive in the rain and was met but two very young looking ladies at the front desk. Now my personal experience with young employees at virtually everywhere hasn't always been the best but these two were really wonderful employees! One was walking off somewhere but noticed the other lady on the phone so she quickly backtracked and cheerfully checked me in. She recognized me as a Rewards member and offered me water and a snack, even offering to search out some chocolate. My key cards were ready and my special request of "top floor away from elevator please" was met by putting me in the last room at the end of the hall. Fabulous!
The next morning I heard the housekeeping cart and stepped out to put a post in note on the door that I didn't need service because I didn't have a door hanger. The housekeeping employee was right there (possibly Whitney? She was the one who left the welcoming note in the room.) and was super friendly - handed me a hanger and wished me a great day.
I'm not sure if the breakfast helper was the same as last time but if not, this Manager has done it again because she was once again, the friendliest ever. The pool was nice and warm for relaxing, not freezing cold. My room was immaculately clean, very large and roomy, and the carpet throughout looked freshly installed.
I hated to leave and look forward to returning. Doesn't get much better than that when traveling.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Concordia welcomes you to Kansas with our newly built facility and our dedication to excellence in customer service. Voted Quality Excellence Award Winner of the Year - 2008. We are conveniently located on Hwy 81 just minutes from Blosser Municipal Airport. We offer a free Express Start deluxe breakfast bar which features our famous Smart Roast coffee and we just may have created the best cinnamon rolls yet! Or, enjoy picking and choosing from our numerous breakfast items!Next you can work it all off in our fitness center while you watch the kids swim in the fun filled pool area, or just melt the day's stress away in the hot tub. We also offer free, high speed, wireless Internet access in all of our guest rooms or in the Great Room where you can check your e-mail by the fireplace. Our hotel has 3 floors with interior corridors and a centrally located elevator. There are 61 spacious rooms, 15 suites with kitchenettes and sitting areas, and 3 suites with Jacuzzis. For larger gatherings we have a meeting room, a conference room, and the Great Room. Plus we are a completely smoke free facility. We have an exceptional staff which is dedicated to serving you throughout your stay. So stay Smart, come enjoy the history and excitement of Concordia in the comfort of our hotel. We look forward to seeing and serving you soon! Concordia, Kansas hotel. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Concordia Us 81
- Holiday Inn Concordia
- Concordia Holiday Inn