Jess C is why I will stay at this property again and again. She deserves a really good pay raise! Through no fault of my own, another hotel chain failed miserably on a 3 room reservation I had made nearly a year in advance 6 weeks prior to the busiest weekend in Emporia KS history...Dirty Kanza 2014. I went to the front desk, Jess was there and I explained what had happened. HI Express was of course sold out on that weekend too. She took my info and put me on the waiting list for not just one , but 3 rooms. Here's where she really shined, she tolerated my frequent calls and frequent drop ins to keep working for reservations, all with a smile. About two weeks before the event my phone rings and she has a room for me, two hours later another call with another room! I ended up cancelling the 3rd room, but have no doubt she would have called with yet another room for me. She went way out of her way for my friends and I and the entire staff was awesome that weekend. Oh did I mention, great property too!
- Official Description (provided by the hotel):
- Welcome to our hotel in Emporia, Kansas. The Holiday Inn Express & Suites Emporia is the most modern hotel featuring a contemporary design. The hotel is nestled off I 35 at the Industrial Road exit 128 and is also minutes from Hwy 50, I 335 & K 99. Guests will start the day with a complimentary breakfast featuring our signature cinnamon rolls and pancakes. ... more less
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