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Clarion Inn Garden City
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Reviews (180)
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All reviewsfree soup and saladgreat restaurantfront deskfree drinksrestaurant barindoor poolgreat place to staybreakfast buffetnice workout roomcommon areascomplimentary shuttleconvention centerunder one roofreal baconcomfortable stayseveral times a yearan older hotel
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106 - 111 of 180 reviews
Reviewed 30 July 2014

My son lives in Garden City and I have stayed in 3 different hotels there. By far, my favorites are the Clarion and Sleep Inn. The Clarion is very clean and comfortable, and I stay there over the Sleep Inn when I want a pool. Otherwise, they are right next door to each other and I would highly recommend both. The room in the Clarion seems a bit bigger, but I'm not sure. Nonetheless, if you are going to stay in GC, this is the hotel you should book. Breakfast is good and has a pretty good selection, and the employees at both places are extremely nice and helpful.

  • Stayed: July 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank tchrtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda H, Manager at Clarion Inn Garden City, responded to this reviewResponded 4 August 2014

Hello Tchrtravel,

We appreciate you taking the time to review the Garden City Clarion Inn on Trip Advisor. Honest reviews such as yours will enable us to better serve guests as well as know adjustments that may need to be made. If you are a guest of the Garden City Sleep Inn & Suites & Conference Center, you have access to the pool here at the Clarion Inn. We are glad you enjoyed your stay and hope to see you again on your next visit to Garden City.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

We stayed here as part of a wedding party, the event was held at the hotel. Our room had no air conditioning, when we called someone came and looked at the unit to trouble shoot, then said they would contact maintenance. We did not hear anything further. After the reception we came back and it was not fixed, we called again asking for at least a fan. They did not offer to move us or to fix it. The next morning the front desk attendant did not even apologize once. She said they would place a work order, we told her it should have been done last night. She was completely rude. In a service industry, you really should treat your guests better and be more accommodating. I will NEVER recommend this hotel to anyone.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Jenny U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samys_Steakhouse, Manager at Clarion Inn Garden City, responded to this reviewResponded 15 August 2014

We appreciate you taking the time to review the Garden City Clarion Inn & Conference Center on Trip Advisor. On behalf of the entire Clarion Inn staff, I apologize we did not meet your expectations,. We have policies and procedures in place and we have reviewed them with the staff so this type of incident does not occur in the future. We appreciate your business and hope you will give us another chance to provide you with exceptional service and an enjoyable stay.

Clarion Inn Management & Staff

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Reviewed 7 June 2014

Just returned from staying four nights at the Clarion Inn. The breakfast is wonderful and the beds are super comfy. Overall it was a great place to stay. However, just a few quirky issues. We had a room on the 2nd floor that faced the indoor pool. No natural light combined with only 3 lamps made the room very dark. Plus, it's a bit of an older hotel and there are very few electrical outlets which makes it difficult to charge phones and electronics and have light in the room.

At least twice one night a tornado warning was issued. From inside the hotel you could not hear the tornado sirens and no one in the hotel seemed concerned enough to alert the guests.

Room Tip: Ask for an outside room. Inside rooms are VERY dark.
  • Stayed: June 2014, travelled with family
    • Value
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1  Thank ArkansasTravelgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samys_Steakhouse, Manager at Clarion Inn Garden City, responded to this reviewResponded 10 June 2014

Hello Arkansas Travelgirl,

We appreciate you taking the time to review the Garden City Clarion Inn on Trip Advisor. We are happy you were able to enjoy the restaurant and the super comfy beds! We do appreciate your recommendation about lighting in the guest rooms as well as electric outlets. Honest reviews such as yours will enable us to better serve guests as well as know adjustments that may need to be made. And I do sincerely apologize for the lack of concern you felt the night of tornado warnings. We have emergency policies and procedures in place for storm warnings and we will use this opportunity to review our procedures with staff so this issue does not occur in the future. We hope to see you again soon!

Sincerely,

Clarion Inn Management and Staff!

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Reviewed 3 June 2014

Nice, comfortable stay. Cool amenities including the pool and an awesome rooftop bar with a TV. Great food in the restaurant as well. Meeting facility worked well, too. You can't go wrong staying here if you are in SW Kansas. Looking forward to the owner opening a new property with an expanded water park.

  • Stayed: May 2014, travelled on business
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Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samys_Steakhouse, Manager at Clarion Inn Garden City, responded to this reviewResponded 10 June 2014

Hello Jeff S,

Thank you for your Trip Advisor review of the Clarion Inn! We appreciate the accolades and are so happy you enjoyed the stay and were able to enjoy the restaurant.

Sincerely,

Clarion Inn and Staff

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Reviewed 2 June 2014 via mobile

I love the attached restaurant, free soup and salad for hotel guests. My favorite thing is that the beds are dangerously comfy. However the hotel is very outdated and there is not a lot nearby. This is forgivable since it's garden city ks. I also find the front desk to be unenthusiastic and rude... Not so forgiving.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
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    • Service
Thank IflyHighh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samys_Steakhouse, Manager at Clarion Inn Garden City, responded to this reviewResponded 10 June 2014

Hello iflyhighh,

We would like to say Thank You for your recent Trip Advisor property review. We appreciate you staying here at the hotel and are very happy you enjoyed the onsite restaurant Samy's Spirits and Steakhouse. I do sincerely apologize for the sub par experience with our front desk agent, we use this as a learning opportunity for training.

We hope to see you again,

Clarion Inn Management and Staff

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