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“Great place”

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Holiday Inn Express Lawrence
Ranked #8 of 17 Hotels in Lawrence
Lawrence, Kansas
2 reviews
“Great place”
Reviewed 8 November 2013

I enjoyed the use of the conference rooms with my quilt group. The location was very convenient. The space was very comfortable and clean. The staff was kind enough to let us use the dining area for our carry-in meals. They even gave us coffee one day, which is essential fuel for us! We have already booked for the spring, and I'm looking forward to it.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review, 11 December 2013
Dear Robin W,

Thanks for taking the time to share your comments about your recent experience at our hotel. I'm glad you and your group were happy here and hope we can serve you again soon.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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209 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Any
English first
Lawrence, Kansas, United States
1 review
Reviewed 8 November 2013

Hello

I want to give a shout out to Holiday Inn Express for their consistent excellent service and very clean environment along with timely service.

I have had family from out of town in the past rent a hotel for family gatherings and had friends have birthday party's for their teenagers and this conference- quilt camp retreat with my quilt club was no different. Rusty and Patty additionally need an extra hand for making our quilt camp beyond excellent for their accommodation ect for our group.

I highly recommend them for any of your needs if it is to stay over or conference-meeting events to anyone and we are already booked for next year with them again because their service was so superior.

Keep rockin your business in Rock Chalk Land

Room Tip: If you ever have questions or concerns certainly ask for Rusty or Patty they will see that you are t...
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brandy Moore H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review, 12 November 2013
Dear Brandy Moore H,

Thank you very much for your fantastic review and shout out. I'm glad you know you can count on us for a clean and comfortable stay and really appreciate your recommendation. We value your business and your feedback and look forward to welcoming you back and serve you here again soon.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lawrence, Kansas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 November 2013

It's that time year again, every year myself and several coworkers call this location home for a couple of months. Everything is just as I remember including the many familiar faces and several new ones. The staff is always so friendly and accommodating and makes our time away from home that much easier. Several restaurants and retail establishments very close, some of them within walking distance. The property, rooms, lobby and all amenities are always clean and well kept. No complaints here and look forward to our annual return year after year

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence, Kansas, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 November 2013

I had a wonderful experience - found all the staff very friendly, accessible and accomodating especially Patty and Rusty. We used the conference rooms for 4 days for our "quilt camp." The rooms were very clean and lighting was great. The dining area was always very clean and neat. Enjoyed every minute there. I would highly recommend HIE to others. I am looking forward to going there again.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parker, Colorado
Level Contributor
208 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 5 November 2013

There aren't a lot of options in Lawrence for as busy a college town it is...and everything is pricey. This is one of the nicer hotels in the area. It books early so it can be hard to get into. The location is very convenient to restaurants, movie theater right next door, and Target, Penneys too. It's not close enough to walk to the campus but a short drive away. I'd stayed at the Springhill suites previously and really liked it, but there is a train that runs right behind the hotel next to the river and it would be a problem for my husband who's a light sleeper..so we stayed here. Everything was great overall, the only issue we had was water pressure. My husband had to take the cap off the bathroom sink because there just wasn't enough water coming out. When he did we found a LOT of mineral build up, so that was the issue. We didn't complain because we were able to solve the issue ourselves.

Room Tip: I always choose the top floor so I don't have to hear people coming and going upstairs.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank wbforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence, Kansas
2 reviews
Reviewed 3 November 2013

Wow!! This was the best place ever. The help was so accommodating and friendly. Patty and Rusty were the best. My quilt group, 17 ladies, usually goes out of town for our Fall retreat. We stayed at Holiday Inn Express this year for 4 days and used the conference rooms to setup our tables and sewing machines. Couldn't of asked for a better experience. The place was clean and fresh. The lighting was great and we didn't blow a single fuse! We've already booked our Spring Retreat! We will tell others to go to HIE. Thanks Staff!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sdowni1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
coronado
Level Contributor
176 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 21 October 2013

I had stayed at the HIE Lawrence when it first opened--it was new, and most of the other hotels in Lawrence were old and nasty. All Lawrence hotels are overpriced, so this one was and still is..If it had been half the price I would have rated it "Average" rather than "Poor." But at the price we paid, it was poor.

We came to this HIE from the beautifully-decorated, new HIE and the Kansas City Airport--and what a contrast. Although the buildings are similar on the outside, there the similarity ends. The Lawrence HIE is shabby and dingy, with dull browns everywhere. It needs a radical renovation.

The room was the same size as the MCI one, but old and worn out rather than new and sparkling. The TV kept breaking down; however, someone came immediately to fix it.

The breakfast was decent, and similar to the one in Kansas City.

This HIE should be ashamed of itself.

Room Tip: Ask for a room on the top floor so people are not tromping around above you early in the morning.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CoronadoCarol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review, 22 October 2013
Dear CoronadoCarol,

Thank you for your loyalty to the HIE family of hotels, and for coming back to stay with us recently. I am very sorry you were so disappointed with us and hope you will accept my sincerest apologies for any discomfort or inconvenience you experienced here. We'd like the opportunity to discuss this further and hope you will contact us via kenjacobs@zmchotels.com.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Lawrence

Property: Holiday Inn Express Lawrence
Address: 3411 S Iowa St, Lawrence, KS 66046-5231
Phone Number:
Region: United States > Kansas > Lawrence
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Lawrence
#5 Family Hotel in Lawrence
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Lawrence 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites takes pride in its clean, comfortable, spacious rooms and friendly staff. Our hotel is the place to stay in Lawrence, Kansas.Our hotel is only 5 minutes from the University of Kansas , Rock Chalk Park and the Soccer and Softball Fields, Lied Center, Dole Institute of Politics, Haskell University, Alvamar Golf Course, and the historic downtown of Lawrence, Kansas. The hotel offers complimentary high speed Internet and a meeting facility that accommodates 50 to 80 people depending on set-up.Must be 21 and have a valid credit card to rent a room. We are sorry but we are no longer allow pets. We are a non smoking hotel. ... more   less 
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Also Known As:
Holiday Inn Express Lawrence Hotel Lawrence
Holiday Inn Lawrence

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