I don't even know where to start... This hotel failed on so many levels it's not even funny. I've never written a review on here before so be patient with me!!
I stayed in room 711 Friday night and it was the worst experience. First off let me state that I checked in around 10 o'clock. The room was nasty! Looks like it wasn't clean before my arrival. There was hair on the bathroom floor... Used soap in the shower... And hair in the vanity area. (I have pics of everything) I went to the front desk and notified them of the issue. They said someone would be right there. By 11:30- no one had showed up. (Over 1 hour after I notified front desk). I even called and asked for the status and was told someone was still on their way. Needless to say around midnight I feel asleep. I slept in my clothes because the room was just filthy. I didn't feel comfortable sleeping in the sheets. I talked to front desk upon my departure and left my number for a manager. No one ever called and I was never offered an apology. For $120+ a night this is ridiculous and should never happen!! Needless to say I won't be back and I can't recommend this place to anyone!!! Enter at your own risk!!!
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- Also Known As:
- Crowne Plaza Lenexa
- Crowne Plaza Hotel Lenexa
- Radisson Lenexa
- Lenexa Radisson
- The Clarion Hotel Kansas City - Overland Park Lenexa