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“Pleasant surprise”

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Parkwood Inn & Suites
Ranked #10 of 16 Hotels in Manhattan
Certificate of Excellence
Atlanta, GA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Pleasant surprise”
Reviewed 27 June 2011

Our initial reservation did not meet our expectations so I booked with Parkwood Inn & Suites literally on the spot. The hotel is brand new, the rooms are nicely furnished and the beds are extremely comfortable. We enjoyed the breakfast, convenient location and helpful staff.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jennfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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105 reviews from our community

Traveller rating
    55
    29
    5
    6
    10
See reviews for
34
20
9
24
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 May 2011

I would NOT recommend this hotel to anyone! I had made reservations for a Saturday evening, we had a family medical emergency and therefore needed to cancel our reservation. I called at 4pm the day before to cancel and the manager wouldn't refund the cost of the hotel or even give us credit for another night because I was 60 minutes late in calling to cancel. The hotel was not even full on Saturday. The manager was rude and unprofessional. AAA even called to see if they would work with me on refund or credit, but the manager wouldn't.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank twr12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wichita, Kansas
1 review
Reviewed 21 February 2011

My husband and I went to a K-State basketball game. We chose this hotel based on price and pictures online and it did not disappoint! The Temperpedic beds we sooo comfortable! The staff was very friendly. Breakfast was great.

Stayed February 2011, travelled as a couple
Helpful?
Thank Ang6446
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olathe, Kansas
1 review
Reviewed 5 February 2011

I have been looking for a great hotel in Manhattan, Ks. I travel there 6-8 time per yr, and stay anywhere from a couple of days to a wk. This hotel is perfect clean easy to get to
from airport, and the staff from top to bottom is the best i have found. Would recommend to any one. First class

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skip120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fayetteville, Arkansas
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 January 2011

The front desk attendant was pleasant when I checked in and the gentleman that handled the breakfast bar are about the only nice things about this hotel. This was my second time staying at this hotel in a 4 1/2 month time frame. They opened in early September. My first stay was okay but they had just opened and were working out the kinks. This stay however was terrible. The hotel is close to nothing and the train runs thru the night. It woke me up several times during the week. The beds are very comfortable, however I wonder about how clean they are. Only because they never cleaned my room. They would come in and make the bed, but they never cleaned the tub, the sink and counter or the floors. I noticed several times that if I left a hand towel laying on the counter, it was still there when I returned. If I wanted my trash emptied I had to put the cans at the entry door, otherwise the trash would just sit until I did. I had a hard time trying to get the temp right. It was either too hot or too cold, so I spent a lot of time getting up and down to adjust it. The man at the breakfast was super nice, but the breakfast was not the best, so I ended up getting something after I left. I just felt like they were only doing what they thought they had to do to get by. I will never stay there again and I would not recemmend this hotel to anyone!!!!

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Lea Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Topeka, Kansas
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 October 2010

On the Saturday that I walked into the hotel lobby to book the room for a future date, the manager was in a heated discussion with a customer that was trying to check in. The customer was informed that they did NOT have a room. It was not pretty. Come to find out the hotel had cancelled their room by mistake. Their last name was very close to the name of the person that cancelled....and both rooms were cancelled. The manager was not apologetic at all.

Now to my situation. I booked the room for Saturday September 25th 2010. I then called the hotel on Sunday, September 19th and asked to cancel the room (6 days prior). I was told that there would be a $40 restocking fee. But instead I was charged for the room $183.23 on my master card.

I called the manager and she was very rude to me as well. I told her that I did not understand why I was charged for the room instead of the $40. She told me that they did not resale the room. I told her I did not understand that I would be charged for the room. She told me that was too bad if I did not understand it.....that is there policy. I asked her if she could do something for me....and she said NO. I asked her if she was interested in customer service and there would be more times I'd be in Manhattan.....and she said there were many people like me booking rooms in Manhattan that tried to get out of paying for a room.

I should never have booked a room at that hotel, when I witnessed such a scene at the time of booking. I will never book there again over the next 4 years that my daugher is in college at KState.

  • Stayed September 2010, travelled with family
    • Service
Helpful?
7 Thank KStateFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirkwood, Missouri
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 13 October 2010

We stayed here for one night while visiting my brother at K-State. This hotel is brand spanking new, very clean and comfortable. The beds are memory foam, the tvs are flat screen and the wireless internet is easy and free. Compared to other hotels in Manhattan, this is your best bet for a clean, well-located (right off 17th and Fort Riley) and nice hotel. For restaurants, I'd recommend Little Apple Brewing Co and The Chef Cafe for breakfast - both are local places and had great food.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StacyHR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Parkwood Inn & Suites

Property: Parkwood Inn & Suites
Address: 505 S 17th St, Manhattan, KS 66502-4213
Region: United States > Kansas > Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Manhattan
#4 Romantic Hotel in Manhattan
#6 Business Hotel in Manhattan
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Parkwood Inn & Suites 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Parkwood Inn & Suites, located centrally in Manhattan, Kansas is only 10 blocks from Kansas State University and one of the closest hotels to the Manhattan (MHK) airport. We offer 75 guest rooms. Our standard rooms feature double queen or king beds. All guest rooms have a refrigerator, microwave, and Keurig coffee maker w/complimentary K-Cups, 32 inch flat screen TVs with built in DVD players, iron, ironing board, alarms clocks, desks w/ergonomic chairs. Some guest rooms also have additional chairs and ottomans. Our king suites additionally have 42 inch flat screen TVs w/DVD & Blu-ray players, a wet bar, separate living/sitting room area, upgraded toiletries, walk in showers, larger desk w/ergonomic chair, and closet. The suite offers a California king bed along with a queen pull out sofa bed. All guest rooms feature Serta Memory Foam mattresses and have been stated “so comfortable, I missed my alarm” this morning from several guests. Parkwood offers a complimentary hot breakfast buffet each morning that additionally features continental selections. Our breakfast area features complimentary coffee, iced tea and water throughout the day. Our fitness and business center is open 24 hours a day for guest use and located in the 1st floor lobby area. All 4 guest floors offer ice machines. Additionally the 1st floor offers vending machines and our 4th floor offers a soda machine within the guest laundry room facility. Our laundry facility is available to guests 24/7 for a fee along with a laundry vending machine. In 2015 Parkwood added the new Longview Conference Room suitable for up to 60 person events. It is for rent via our sales department. We offer preferred caters that the client/guest contracts with that offers a discounted rental rate on the meeting space. However; your group can choose additional caterers or bring in their own food and drink. The rental rate of the conference rooms comes with complimentary coffee and iced tea for your group if preferred. The conference room has new state of the art audio equipment including drop down projector, electronic suspension screen, and cable ready accessibility. A built in closet covered white board, cork board pin rails are located on the east end wall opposite our granite counter top wet bar featured on the west wall. Our sales department can provide a flip chart if needed. Contact our sales department for rental rates of the Longview Conference Room. Parkwood Inn & Suites additional features include complimentary DVDs/Blu-ray movies located in our 300+ movie library in the lobby, a patio with gas grill accessible to all guests, complimentary Wi-Fi throughout the entire hotel and complimentary shuttle service to any location in the Manhattan vicinity including the airport. Guests often use this feature for a “night on the town” as our shuttle is available day and night. We have been known to make sure our extended stay guests get a shuttle trip to Wamego to visit the famous Oz Museum. We welcome your “furry children” as we a pet friendly hotel and have treats waiting for them upon arrival. However; your “furry children” cannot stay at the hotel without their people. We are happy to provide you with “doggie daycare” service information and locations that possibly attend to other animals as well. All our rates are based on double occupancy unless contracted separately via our sales department. Children under 18 stay free with parents. Our friendly staff will assist you with all your guest needs. ... more   less 
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Also Known As:
Parkwood Hotel Manhattan
Parkwood Inn And Suites

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