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“Tired and worn”

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Ramada Overland Park
Ranked #34 of 37 Hotels in Overland Park
Cabool, Missouri
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Tired and worn”
Reviewed 5 August 2014

At first glance it's a nice hotel, but then the little things that are wrong become noticeable. Like the in room coffee maker pouring coffee everywhere but the cup. The floor lamp that comes apart in your hand when you go to turn it on. The card reader on the room door only works half the time. No dial tone on the in room phone.

Bringing this to the attention of the front desk brought a cordial apology, but little else.

While dining at the hotel eatery, the Parkway Grille & Bar, I found the service staff slow and untrained as well as more interested in chatting with known patrons rather than greeting new guests. While the portions were generous, I found the food bland at best.

All in all, I'm glad that I'm not the one footing the bill for this stay. If I was, I wouldn't be staying.

  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank CAsqrlb8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil_Detrixhe, Director of Sales at Ramada Overland Park, responded to this review, 7 August 2014
Thank you for your review. We are a very busy hotel and try to accommodate each and every guest as the most important person here. Therefore, Ramada takes your comments seriously and has addressed the issue with the staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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893 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Any
English first
Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2014

We had a pretty decent stay at this hotel. The room was nicely furnished and the staff was very nice. If we needed anything they were quick to respond to us. They had a very nice dining room and the pool area was the best part. Our kids loved it. Overall it was a nice hotel that we would stay at again in the future. The staff made the experience very welcoming for us.

  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Avery R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2014

While the lobby was in good shape and the guestroom was fine, the rest of hotel is a dump: very rundown, external doors were propped open allowing cigarette smoke to enter the hotel, a fire alarm unit was inoperable, neither ice machine worked. Less-than-desirable folks were loitering outside the hotel smoking on their way to and from hotel bar. Just generally an unpleasant place to stay.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
1 Thank Keith L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Overland Park

Property: Ramada Overland Park
Address: 7240 Shawnee Mission Pkwy, Overland Park, KS 66202-3187 (Formerly Holiday Inn)
Phone Number:
Region: United States > Kansas > Overland Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 37 Hotels in Overland Park
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ramada Overland Park 3*
Number of rooms: 151
Official Description (provided by the hotel):
At Ramada Overland Park...We are only 9 miles to Downtown Kansas City, 7 miles to Overland Park Convention Center and 12 miles to Kansas Speedway.We have a Free Complimentary Breakfast, Free Wifi, Free Parking,a large indoor swimming pool and hot tub,sports court and game area. We have banquet rooms for up to 200 people. So whether you are traveling with a sports team, bus tour, or business we have something for everyone ... more   less 
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Also Known As:
Ramada Inn Overland Park Hotel Overland Park
Ramada Overland Park Kansas

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