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“Great everything - definitely on our return list!”

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Drury Inn & Suites Kansas City Overland Park
Ranked #7 of 37 Hotels in Overland Park
Certificate of Excellence
Reviewed 22 January 2014

Clean room, everything in the room was in new condition, the food was great, the location was right off the highway and 20 min. from downtown Kansas City. Plenty of stores and restaurants in the area. The staff was very friendly and helpful, and I was able to get $20 off the internet rate just by calling Drury's customer service line, which may the cost very reasonable! I couldn't ask for improvement in any area. The beds were very comfortable. This is the place that we will be staying next time we are in the area.

Room Tip: There is an attached parking garage that has covered parking up to the 4th floor.
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  • Stayed: January 2014, travelled with family
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1  Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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207 - 213 of 353 reviews

Reviewed 21 January 2014

Nice, solid hotel in a good location. The staff was very friendly and accomodating. As expected, the breakfast and "dinner" offerings were appreciated, if not the highest quality food. One unusual issue - from the moment I walked in, I smelled the pool chemicals (chlorine?). It made me feel as if I was walking into a waterpark.

The adjacent parking deck was very handy to be able to park on the same level as your room (5th floor for me).

  • Stayed: January 2014, travelled on business
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Thank REtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014

Booked a suite and found dirty socks on floor upon arrival, as well as TV remote finally located on floor behind table. When returning later in the afternoon, room hadn't been cleaned. We were offered clean towels, but it would have been nice to come back to a clean room! Breakfast was good, but be on time as food is put away right at cut off time! We were on the first floor and you could easily hear others using restrooms, as well as extremely large noises made when water and toilet used. Pool was closed for maintenance in morning when kids wanted to swim. Positive note was bed was comfortable.

  • Stayed: January 2014, travelled with family
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1  Thank bridgekris2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DruryHotels, General Manager at Drury Inn & Suites Kansas City Overland Park, responded to this reviewResponded 24 January 2014

Thank you for choosing Drury, we truly appreciate your business. And thank you for taking the time to share your feedback. We appreciate our guests' comments, as we use them to improve our product and services. I sincerely apologize for the experience you had at our hotel. We strive to provide an exceptional experience for all of our guests and cleanliness is an area we expect to be top notch. I am very disappointed and embarrassed with what happened during your stay. Again, I am truly sorry and sincerely hope you will give us a second chance to make it up to you and your family.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2014

We stayed overnight as it was very close to the venue for my husband's company Christmas party. We normally stay at high end chains but the reviews were good, so I took a chance. There was some confusion regarding where to check in-there is a "sister" site right next to the hotel and a large parking garage beside it. We found a spot right next to the entrance and the lobby was very nice. Apparently there is an evening appetizer and happy hour event that several people took advantage of-we were in a hurry to get changed and get to the party. Our suite was large, had nicer furnishings than the more expensive hotels we stay in. They had shampoo, conditioner and body wash filled dispensers in the shower. That was wonderful considering I forgot to pack the body wash! There was a nice, hot breakfast and very pleasant staff. We would definitely stay here again.

  • Stayed: December 2013, travelled on business
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Thank farmerbrownsdaughter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2014

We stayed here on a road trip, just passing through. Arrived around 4:30 on a Friday ... what a lot of rush-hour traffic! Steel yourself. But the Drury was a calm place. We requested a quiet upper floor room and the desk clerk gave us just that. Everything was clean and comfortable. We were concerned when we discovered that the fitness room was closed for remodeling ... but thrilled with the hotel's solution: a free pass to the EXCELLENT health club next door with classes, lots of cardio machines, weight machines and free weights, even a pool and indoor tennis. Thanks for the good plan, Drury Inn.

  • Stayed: December 2013, travelled as a couple
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1  Thank AgendaGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2013

Typical Drury Inn which means nice evening reception and breakfast. Public areas and guest rooms were nicely decorated and clean. We had a king room near the front end of the building and the room was quite compact. It was adequate for 2 people but certainly not spacious. I prefer to have small bottles of lotion, shampoo, etc., in the bathroom. But this Drury had dispensers mounted in the shower. Difficult to anticipate the quality of the product when the brand of the shampoo is not on the product. The hotel is near a highway and easy to reach. However, the parking lot was showing some wear and the other businesses in the immediate area were a bit run down also. The people at the front desk and the food service staff were very pleasant.

Room Tip: May want to inquire if a large king room is available as some are quite small.
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  • Stayed: December 2013, travelled as a couple
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Thank Nomad062_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2013

We stayed here for several reasons including good past experienes with Drury, being a pet friendly hotel and being in a safe location. It was also 20 minutes from KU Medical Center, the reason for the trip. When we got our room on the 5th floor, we soon found the toilet was backing up and called maintenance to fix the issue. The second time it happened, the Manager and another woman came up and apologized for the problem and the inconvienance. They asked us if we would mind changing rooms and they would be glad to move our clothes and other items down the hall. Long story short, we were upgraded to a 2 room suite Suite that was very comfortable and made the trip a more pleasurable experience. We applaud the staff and their willingness to make it right for the issues we had. The way they handled the issue is the reason I am giving them an excellent rating in spite of the toilet back up. (It happens). The hotel is very clean, the meals were fresh, hot and the service was outstanding. There are nearby restaurants, shopping and upscale venues close by. We will return to this hotel next time we are in KC. Thank you Drury!

Room Tip: We stayed in 501. Although it was by the freeway, we heard very little noise. We always try for a up...
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  • Stayed: December 2013, travelled as a couple
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Thank tripleplay423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Drury Inn & Suites Kansas City Overland Park

Address: 10963 Metcalf Ave, Overland Park, KS 66210-2301
Phone Number:
Region: United States > Kansas > Overland Park
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Overland Park
#5 Family Hotel in Overland Park
#5 Romantic Hotel in Overland Park
Price Range: £92 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Drury Inn & Suites Kansas City Overland Park 3*
Number of rooms: 169
Official Description (provided by the hotel):
Overland Park is 20 miles from downtown Kansas City. Drury Inn & Suites Kansas City Overland Park is centrally located at I-425 and Metcalf Avenue, providing convenient access to Kansas City for business and leisure travelers. Relax in our clean, comfortable rooms and enjoy free hot breakfast every morning and hot food and cold beverages every evening at our 5:30 Kickback(R). ... more   less 
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Also Known As:
Drury Inn & Suites Overland Park Hotel Overland Park
Drury Inn And Suites Overland Park
Drury Inn Overland Park
Drury Overland Park
Drury Inn & Suites Kansas City Overland Park

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