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“GREAT LOCATION AND GOOD NIGHTS SLEEP”

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Holiday Inn Hotel & Suites Overland Park West
Ranked #2 of 37 Hotels in Overland Park
Certificate of Excellence
Reviewed 29 August 2011

Easy on and off the highway, quiet restful sleep with great helpful staff. Nice accomodations and great nights sleep.

  • Stayed: August 2011, travelled with friends
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Thank Teresagwilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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451 - 457 of 484 reviews

Reviewed 16 August 2011

We stayed at this hotel because a convention was being held there. The staff was friendly, and the wake up call we requested was delivered on time. However, only one out of the two key cards worked, and we kept having to swap out the key card that didn't work. The room was clean. They didn't have any toothbrushes, toothpaste, or deodorant (since our luggage was delayed and didn't arrive until the next day), even though a placard in the bathroom said they did. Some travel sites also show an iHome dock and a flat-screen TV in each room, as well as a hotel store, but they had a regular clock radio, older TV, and no hotel store. We ate dinner one night at the in-hotel restaurant and service was slow at 9:00 at night, and there was only 1 person working the restaurant. We did, however, get free in-room Wi-Fi, which was great, and the bed was comfortable. I would recommend this hotel, but make sure your luggage doesn't get lost or delayed. Overall, we had a pretty good stay.

Room Tip: Get a room with a sofa
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  • Stayed: August 2011, travelled with family
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Thank ustraveler12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2011

Property is very clean and staff exceptionally friendly. Furniture is showing some wear but overall very comfortable place to stay.

  • Stayed: August 2011, travelled with family
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Thank Nikki F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2011

The first thing you experience is the excellent staff, Always professional and accomodating. The property is always clean, fresh and well maintained. The rooms provide all the comfort you need, from the decor to the wonderful beds with plenty of pillows. This property has a lounge and bar area for socializing, very relaxing. If you are a breakfast person, you will enjoy the breakfast buffet. One of my favorite places to stay when I am in this area, I highly recommend it.

Room Tip: If you are a member of the Priority Club (recommended) you will get room upgrades if available.
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  • Stayed: July 2011, travelled on business
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Thank Adjuster148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2011

I stayed for 2 night while in town on business and I can't say it was a bad stay but this hotel is in dire need of a remodel. The front desk staff was very polite and the location was convenient but the rooms are just not very nice. The rooms and some common areas are certainly below the standard of what I've come to expect from a Holiday Inn.

My room was just shabby. Everything is stained and marked up from use and age. The wallpaper seems are all showing and the ceiling has stains. The radio in the room didn't work, the chair at the desk wouldn't adjust, the toilet didn't flush properly, and the wifi was out one of the two nights I was there. I also was not really pleased with the cleanliness of the bathroom, there were several hairs on the floor and fixtures when I arrived.

As for the pluses, the bed was very comfortable and the room was quiet.

  • Stayed: July 2011, travelled on business
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Thank jerseyguy405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-36, Guest Relations Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this reviewResponded 2 August 2011

It was great of you to point out the positives you experienced with our great location and the comfortable bedding.

Please accept my apologies for the housekeeping issues that you experienced during your stay as we strive for much higher standards.

If you find a need for lodging in this area again, I would like the opportunity to earn back your business. Please contact me directly for a future reservation.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2011

We could get no help with our luggage. They wouldn't help us find a cart to use. No ice bucket in the room. The door to our room would not lock! Carpets are dirty. People at front desk were of little or no help with anything. People got on the elevator dripping from the pool and we were up to our ankles in water. No firg in rooms. Two cups of plain coffee were over $4.00. Rip off city. Never again.

Room Tip: Stay somewhere else.
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  • Stayed: May 2011, travelled as a couple
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1  Thank happytourist47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2011

This is a very old Holiday Inn property. We'll leave the road construction out of this review. Property is old and doesn't appear to draw much of a business crowd. Hotel is really near nothing. Hallways are old and there is a distinctive smell of bug spray throughout property. Pool was closed for renovation which is fine with me but not noted on their web site. Attached Green Mill restaurant was a disappointment. Green Mills are popular places in WI and MN and attached to several other H.I properties. This place was almost empty. Again, the persistant smell of bug spray. Rooms are old and dated with tube TV's and very old funtiture. Room service dishes stacked by the ice machine. Nice touch ! This is not up to standards of newer or renovated H.I properties. Wouldn't be suprised to see this a Quality Inn very soon. Oh yeah... and all for a price of about $110 a night. Keep driving ....

Room Tip: Find a Hampton
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  • Stayed: April 2011, travelled on business
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1  Thank Kubzfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Hotel & Suites Overland Park West

Address: 8787 Reeder St, Overland Park, KS 66214-1921
Phone Number:
Region: United States > Kansas > Overland Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Overland Park
Price Range: £91 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Overland Park West 3*
Number of rooms: 191
Official Description (provided by the hotel):
In the heart of Overland Park, Kansas, you are always welcome at the Holiday Inn Hotel and Suites Overland Park West. Excellent location for an Overland Park, Kansas hotel at 87th and Interstate 35. Close to Pine Ridge Business Park and Oak Park MallThe Holiday Inn Hotel and Suites Overland Park West is centrally located to all major visitor attractions and sports venues. The Overland Park, Kansas hotel is one of the closest lodging facilities to the Bass Pro Shop, Kansas Speedway and Legends Shopping at Village West. Country Club Plaza, Crown Center Plaza, Sandstone/Verizon Amphitheatre, Worlds of Fun and the Renaissance Festival of Kansas City are all within a 30 minute drive. The Overland Park Kansas hotel has 191 well appointed guestrooms including 50 elegant suites with microwaves, refrigerators and wet bars. Free wireless high-speed Internet in all guest rooms and meeting rooms. Inside the Overland Park Kansas hotel is the Green Mill Restaurant & Bar. Serving great American food and beverage, featuring award-winning pizza and wings. Open for breakfast, lunch and dinner. Relax, it's Holiday Inn and as always, Kids Stay and Eat Free! ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Overland Park West
Holiday Inn Overland Park
Overland Park Holiday Inn
Holiday Inn Hotel & Suites Overland Park West Kansas

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