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“Great Customer Service!” 5 of 5 bubbles
Review of Hilton Garden Inn Wichita

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Hilton Garden Inn Wichita
Ranked #12 of 86 Hotels in Wichita
Certificate of Excellence
Olathe, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Customer Service!”
5 of 5 bubbles Reviewed 25 July 2014

This hotel exceeded my expectation! Friendly and helpful front desk employees. We will stay again! Great location !!! Loved the ability to walk to shopping and variety of restaurants . The hotel is close to WSU !

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Jodi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ed D, General Manager at Hilton Garden Inn Wichita, responded to this review, 12 August 2014
Greetings Jodi,

Thank you for taking time to review our hotel. I'm pleased you had a great stay. Our location as you mentioned provides a great benefit to our guests. Thank you for staying with us and we hope to see you again when you return to Wichita.
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406 reviews from our community

Traveller rating
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    17
    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Nederland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 July 2014

This will definitely be one of my more memorable visits for various reasons. Friendly and efficient service began with Avis car rental at MId Continental Airport to check in at the Hilton Garden Inn. All-in-all, the business trip was excellent -made wonderful contacts and I'd like to re-visit home to the "Wizard Of Oz & Miss Shirley Temple".

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Christopher C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ed D, General Manager at Hilton Garden Inn Wichita, responded to this review, 21 July 2014
Hi Christopher,

Thank you for taking time to share your experience about your stay in Wichita and at our hotel. It's great that the trip was enjoyable and productive. Thank you for your patronage and we hope to see you again in the near future.
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Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 13 July 2014 via mobile

The hotel is what you would expect visually from a Hilton Garden Inn. My room was clean and comfortable. My complaint is about the staff. The dining area woman wore a dirty top during breakfast and the service was the slowest I have experienced in the Hilton family. Also, the Sunday morning desk manager wore piercings and tattoos. The staff also consistently called me "hon" instead of by my title or last name. Little things like that make a difference to me. I would not return to this location.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Dee D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ed D, General Manager at Hilton Garden Inn Wichita, responded to this review, 15 July 2014
Hi Dee:

Thanks for providing a review. My apologies for the issues with the staff. Please call me at your convenience (316-219-4444) so we can discuss. We never want a guest to leave unsatisfied with their stay.

Thanks
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Bentonville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 July 2014

I go to Wichita for business and always stay here, friendly staff, great dinner in the hotel, or a quick walk to get something outside, great walking path around the lake for morning jog (1/2 mile around).

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ed D, General Manager at Hilton Garden Inn Wichita, responded to this review, 15 July 2014
Hi James:

Thanks for reviewing our hotel and i'm pleased you enjoyed the visit. I'd also like to thank you for being a repeat guest!
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 July 2014 via mobile

The staff was incredible. I had a unique problem arise and everyone helped me find innovative solutions. I have stayed at Hilton properties around the world and this is the cleanest. The breakfast was very well done.

Stayed July 2014, travelled on business
Helpful?
Thank Gerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ed D, General Manager at Hilton Garden Inn Wichita, responded to this review, 15 July 2014
Hello Gerry:

Thank you for taking time to provide a review on our hotel. It's great that we were able to accomodate your needs. We strive to provide great service and a clean environment for every guest. Thank you for staying with us.


Regards
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2 reviews
5 of 5 bubbles Reviewed 7 July 2014

We had dinner and took in the Jazz Concert and the Fireworks at Bradley Fair and decided we would stay at this hotel instead of driving the hour home. Our room faced the lake (fireworks) and was very quiet. The room was very clean. With the hotel booked to capacity it could have been noisy, but it was not at all. a Perfect place to stay for a quick Get Away!

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jow652
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ed D, General Manager at Hilton Garden Inn Wichita, responded to this review, 10 July 2014
jow652:

We're glad you decided to stay with us and enjoy the experience. The Summer Concerts and July 4th Fireworks provide great fun for all ages. I'm also pleased that you were satisfied with your room. We hope to see you again next year at this time.
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Independence, United States
1 review
5 of 5 bubbles Reviewed 2 July 2014

Very clean and helpful staff. The breakfast was great and waiters were very helpful. All around good experience. I would stay there again. The price is a little high but worth it. There was also entertainment nearby.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Chuck S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ed D, General Manager at Hilton Garden Inn Wichita, responded to this review, 9 July 2014
Hello Chuck:

Thanks for taking time to comment on your stay. I'm pleased that our staff deserved a mention from you. We also take pride in keeping our hotel clean. Thank you for your patronage.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Wichita

Property: Hilton Garden Inn Wichita
Address: 2041 North Bradley Fair Parkway, Wichita, KS 67206
Phone Number:
Region: United States > Kansas > Wichita
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Wichita
#13 Romantic Hotel in Wichita
#19 Family Hotel in Wichita
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Wichita 3*
Number of rooms: 103
Official Description (provided by the hotel):
The Hilton Garden Inn Wichita hotel is nestled in a quiet neighborhood, adjacent to Bradley Fair shopping and dining complex. Guest rooms feature free high-speed Internet access, 37-inch HDTVs, a chair with an ottoman, work desk, remote printing, a refrigerator and a microwave. Enjoy hotel amenities including on-site dining, business services, an indoor pool, hot tub and fitness center. Reserve your stay with us today. ... more   less 
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Also Known As:
Hilton Garden Inn Wichita Hotel Wichita
Wichita Hilton Garden Inn
Hilton Wichita

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