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“Crestview is Awesome”

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CrestView Suites Wichita
Ranked #44 of 87 Hotels in Wichita
Norman, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Crestview is Awesome”
Reviewed 11 April 2013

This is one of the nicest places with some of the nicest staff I have experienced. They actually serve you breakfast, like other hotels, but they have a nightly dinner complementary too! And it is really good food. The cooking and kitchen area in the room are very nice. It is really quiet, little out of the way and well worth the money.

  • Stayed April 2013, travelled solo
    • Value
    • Location
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Helpful?
1 Thank 40ThomasD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean P, General Manager at CrestView Suites Wichita, responded to this review, 17 April 2013
Thank you for your review! It is very gratifying for the entire staff when our guests have such a wonderful stay here at Cresthill Suites. We hope your trip is always safe and we look forward to serving you again on your next visit.
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175 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 April 2013

The staff was sooooo helpful, and really made you feel welcome. The "suppers" offered on Monday - Thursday night is a nice touch. They cooked hamburgers and hot dogs on the grill the night I was there.

The room looks good! Very roomy, with partial kitchen.

Everything appeared clean. So all that was very good.

The walls were paper thin. We had someone staying above us that sounded like an elephant (I doubt it was, just sounded that way). There was also an odd smell in the hallway that was distasteful to me.

Breakfast was basic and ok. Not much in the way of healthy options.

That all being said, I'm thinking it was very reasonably priced, and as I said, certainly had it's share of positives.

  • Stayed April 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank Minnesotamon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean P, General Manager at CrestView Suites Wichita, responded to this review, 9 April 2013
We truly appreciate the feedback that you have given us. I apologize for the noise issues, every guest is different and some are really heavy walkers. We continually are working to expand our guest experience and are currently making changes to our breakfast and dinner menus. We are pleased that your stay with us was very good for the most part and hope to have you as a guest again. Thank you for the review and we wish you safe journeys!
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1 review
Reviewed 26 March 2013

We stayed while on our way home to South Dakota, from Texas. I was very surprised at how nice to room was. Fully furnished with dishes and everything. Ended up having to stay another night because of a snow storm, but didn't have any problems with the staff working with us. It was really nice bring able to so laundry for free. My only problem was it was mound. You could hear people walking around above us and talking in the halls. Also seemed to be a little drive to eat and shop. Overall it was great. Would stay again.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
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Helpful?
Thank mcstallman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean P, General Manager at CrestView Suites Wichita, responded to this review, 27 March 2013
The entire Cresthill Suites team is very pleased that you enjoyed your stay! While it was unfortunate that you got "stuck" because of weather and had to spend an extra night, we are glad that it was with us. The noise level is a challenge at times to control but we are always working to improve and try to respond to any complaints immediately. Thank you for your review and we hope that you will spend another night, or more, with us in the future.
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1 review
Reviewed 19 March 2013

WOW! I have stayed in a lot of places from California to PA, South Dakota to Texas, and lots of places in between. There may have been places that were more elaborate but their prices were a lot higher than CrestHill suites in Wichita, Ks.This has got to be one hotel that stands out above the rest. I was truly impressed w the outside appearance of the hotel. The lawn and grounds were well maintained and the hotel was nice but walking inside was a breath of fresh air literally. I am so tired of walking into "smoke free" hotels and the first thing you smell is cigarette smoke. NOT HERE! Oh my, not only was the whole hotel clean and orderly but it smelled so fresh and clean. .....our suite was immaculate and their were too many extras to list. Look at their website and you will see true honest up to date pictures of the rooms and grounds. I have been disappointed so many times with websites that show nice rooms and then when you get there you feel mislead because nothing you see resembles the pictures. Again the pictures don't do this place justice because everything was even nicer in person. What sent this place over the top was the employees. From the maids to the office manager, you could not ask for better staff. Friendly and helpful, professional and courteous. I was so impressed and can not wait to stay again in my new "home away from home"! Love it and not one negative thing to be found.

  • Stayed March 2013
    • Value
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Helpful?
Thank JewellMarymee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean P, General Manager at CrestView Suites Wichita, responded to this review, 27 March 2013
Let me first say how much I appreciate the time you took to review us! The staff works vigorously overall to ensure guests have a wonderful stay and are very happy when their efforts are recognized. Cresthill thrives to deliver a professional as well as quality service consistently from booking to check-out and we are so pleased that was your experience. Thank you again and we look forward to seeing you next time you are in our neck of the woods!
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Bemidji, Minnesota
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 March 2013

We stayed here twice as we were passing through wichita and it was wonderful! It's by a lot of residential places so it's nice and quiet. They didn't have any queen-bed rooms left so they upgraded us both times to a huge suite-like an apartment! The breakfast was very good and the staff was very friendly both times we stayed there. It's a memorable place to stay and if you're looking for a place in wichita definitely think about staying there!

  • Stayed April 2012, travelled with friends
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Helpful?
Thank chicafrommn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean P, General Manager at CrestView Suites Wichita, responded to this review, 19 March 2013
Thank you so much for taking time to give us feedback. We are so pleased that you have not only stayed with us on more than occasion, but that each stay was a great experience for you. We wish you safe travels and look forward to seeing you again in the future.
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Wichita, Kansas, United States
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 March 2013

I stay at this hotel at least once a month! The rooms are big...the beds are comfortable...and the staff is extremely polite and accommodating. Like every other hotel the have policies and guidelines they must follow, but the staff goes out of their way to meet my needs. This hotel is a hidden gem and a great break from the bigger hotel chains.

  • Stayed March 2013
    • Value
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Helpful?
Thank Shae D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean P, General Manager at CrestView Suites Wichita, responded to this review, 19 March 2013
Thank you for your review! We are so glad that your stay with us was a splendid one, we take great pride in making your guest experience a memorable one each time. We look forward to continuing to serve you when you stay in the future!
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 March 2013

First off, house keeping wouldn't leave us alone the next morning despite the no service needed sign left on outside door. Had to put up with toliet that had a broken handle that wouldn't flush, unless you took cover off and reached down to pull up flapper manually.
Secondly when checking out was charged a different rate then what was confirmed when making the reservation 2 weeks prior. Unfriendly desk clerk told us that nothing could be done. This is the rate and that's how it is. We explained that we were told differently otherwise we would've stayed somewhere else. After finding the rate that was promised we were told its too late and I can't do anything about it. This will be the last time that I stay there!! Wow great way of giving good customer service and thinking outside the box for the customer. That's for being so original Cresthill Suites in Wichita, Ks!!!!

  • Stayed March 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chrisgbks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean P, General Manager at CrestView Suites Wichita, responded to this review, 8 March 2013
I apologize that there were a few hiccups during your stay. We try to immediately address any maintenance or housekeeping issues once we are made aware of them so I am sorry if that did not happen. The hotel certainly does our best to honor a rate that has been quoted. There are times when a requested rate or previous rate cannot be honored depending upon availability but the guest would be advised of that. We regret if you felt put off by the staff member, as she is normally one of our highest praised employees by other guests. We, of course, would prefer that you left feeling better about your stay and so the Front Office Manager or I will contact you to that end.
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Additional Information about CrestView Suites Wichita

Property: CrestView Suites Wichita
Address: 12111 E Central Ave, Wichita, KS 67206-2818 (Formerly Cresthill Suites Wichita)
Region: United States > Kansas > Wichita
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #44 of 87 Hotels in Wichita
Price Range (Based on Average Rates): £
Hotel Class:3 star — CrestView Suites Wichita 3*
Number of rooms: 62
Reservation Options:
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Also Known As:
Cresthill Suites Wichita Hotel Wichita
Cresthill Hotel Wichita

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