The staff are rude and they are not helpful.
The plumbing was shotty and when the restroom backed up the staff handed us a plunger and made us fix it our selves.
There are ROACHES. I bleached every inch of the room and I have OCD and can't stand dirt and germs. With in two days I noticed roaches. When I spoke with the manager of the West location about it he said they were unware that they had a roach problem. That was a bold face lie. They have had roaches at the west location for over 6 months and have not been able to take care of the issue. Their solution is to deny the problem and hand you a glue trap. In less then 2 hours I had 3 baby roaches and a full grown one. We had to throw away 60 in food and were not able to use the kitchen due to the infestitation.
They will charge you for internet knowing that they do not have any wifi service. In the 3 weeks we were there not one single day was the internet working. When I told the staff that my internet was not working they casually said 'oh yeah that's down, we don't know when it'll work again. It hasn't worked in over a month.' That is fraud to charge for a service that you know you don't have.
They will nit pick on everything when you go to leave. They will try and find any and every way to keep the 100 deposit. They don't clean the rooms unless someone is moving into one, but while you are staying they will not clean. They will enter your room and go through you belonging. We had a 1000 family ring with stones stolen from out lougage and prescription medications stolen from our lougage on the 2nd day we were there. When the staff was asked about entering the room they denied it.
They are not 50% cheaper then other hotels as they say they are. We are now staying across town in a different chain of extended stay hotels and the bill is only 75 more a week and for that we get FREE unlimited internet (which works) weekly room cleaning, a FULL kitchen including a stove and oven, dish washer and full friedge, they provide all toilitries and kitchen supplies for free. Yes that includes a set of dishes cookware and bakeware. They do not charge to change out towels and or bedding (Value Place charges to change out towels and bedding).
The staff at our new hotel is very friendly and helpful. They had a professional company come out and spray our room the day after we moved in to be sure that none of the bugs from the last hotel made it over here. We bleached and cleaned everything but they still wanted to made sure.
I have had 0 problems at the new hotel. We HATED staying at the Value Place on West Kellogg, it would have been a better experience to live out of our car then to stay there.
Take you money, time and go some where else. You will regret staying at the Value Place, the only Value they have is in ripping people off.
- Official Description (provided by the hotel):
- Value Place Wichita South is an extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Pet-friendly, wi-fi available, access to guest laundry and vending help you relax while away from home. Extended stay hotels are different in amenities from traditional hotels. - Front Desk Hours are Mon-Fri: 7AM-10PM and Sat/Sun: 8AM-8PM. - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. ... more less
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- Also Known As:
- Value Place Wichita South Hotel Wichita