Jimmie,general manager of king creek appreciate's all feedback and will use all of it as a report card from our guest's to improve service and conditions at king creek. And yes where new owners 2 years now, and after 10's of thousands in boat rentals you are the first person we have had to use the prop deposit from to replace the prop on the boat, And we will be spending almost $300.00 in repairs to the boats steering rod and cable from being bent after the boat hit something while on your rental,We're sorry that this happened on your trip,but we could not rent the boat in that condition.for the 8 cottage,s that we have 5 of the 8 have had remodeling done,1 cottage is new for 2012 and this off-season we will be building a new stick build cottage for 2013.On our website is photo's of all our cottage,s exterior,interior and 1 view of lake from the deck,so renters know what there getting before they get here. Their is a beach with 2 sun-decks on each end,2 swing sets,basketball net,horse shoe pits,bean bag boards and free use of a row or paddle boats with adult supervision and the most enjoyable for kids is the lake. And our beautiful campsite 20' from the water is a daily rental 30 amp service water electric only. FOR 2013 T V A which we lease our water front land from is making 19 of our campsites daily-weekly sites so we will have plenty for short-term campers, 30 amp site close to the water. On boat paperwork we go over a small rental agreement in front of you, show you prop before you start boat,and have you sign and give you a copy (which you need on water with boat) All we ask is bring boat back same way it left Again this was our first time doing this and it was not fun, where sorry, hopefully this is out last jim