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“The Best at Hospitality” 4 of 5 bubbles
Review of Holiday Inn Express Berea

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Holiday Inn Express Berea
Ranked #2 of 9 Hotels in Berea
Certificate of Excellence
Berea, Kentucky, United States
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“The Best at Hospitality”
4 of 5 bubbles Reviewed 7 June 2012

After the transition from a Best Western Executive Inn & Suites to the Comfort Inn & Suites in 2003, Comfort Inn & Suites has been able to host multifarious amount of people. Today, I was granted the opportunity to converse with the manager, Mr. Ahmad Reynolds. Through the conversation with him, I was shown the grave amount of hospitality that the customers receive when they are living at Comfort Inn.

The hospitality even spreads online. On the Comfort Inn & Suites Trip advisor page, if a customer is not satisfied with their stay, they are addressed. Also during my visit, I was able to tour a room. The room on the second floor was spacious. It had a couch at the entry way and two beds that sat in front of a flat screen television. I personally like the feel of the room and the color choice. The beds were comfortable and the fit for a king. I admired the space in the bathroom. It did not seem to be cluttered nor did it seem to be overbearing.

Stayed June 2012, travelled with friends
Helpful?
1 Thank Jalissa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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185 reviews from our community

Traveller rating
    92
    61
    16
    7
    9
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Berea, Kentucky
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 6 June 2012

This Comfort Inn and Suites is tucked away amongst many fast food chains is the perfect spot to reside. I enjoy this place because the rooms are built like suites, some with a living/lounge area attached to them. This hotel has been praised for its well maintained suites due to excellent house-keeping services. Moreover, It's always nice to see smiles and greetings from the staff members who bring a sense of comfort to every visitor that walks through their doors. I enjoyed visiting this hotel, and plan on coming back in the future.

  • Stayed June 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Latrice W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 30 May 2012

This hotel is just average, we stayed one night on our way home from Chattanooga, TN. The rooms are clean, the beds are comfortable.

  • Stayed May 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank grammiesparkles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Africa
Level Contributor
195 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 bubbles Reviewed 17 May 2012

We stayed here for a couple of days at the beginning of May 2012.Positives?

Whilst the motel backs right onto the highway, and our room faced in that direction, I have to say no traffic noise was heard. The rooms are recently revamped, the wi-fi was excellent, there was plenty parking and breakfast was better than the average motel fare- a hot dish, fruit, yoghurt, waffles and boiled eggs.Coffee was also available 24/7.

On the negative side the Tv was "out" for the entire 2 days we were there, and there were hassles with some of the machinery on the fitness room. Staff tried to get it right, but they seemed stretched- maybe a couple more people working behind the desk would help.

I may try somewhere else next time, though I think the motels here look pretty much of a muchness, and I didn't leave feeling too unhappy!

  • Stayed May 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank pafuri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 22 April 2012

Saw a coupon in the hotel discount book and decided to give this place a try. Ended up not needing the coupon, the rate the girl gave me when I walked in was the same as the coupon. Nice girl at check in, although she didn't tell me about the breakfast or hours of it. Room was nice. Pool water was cold and I was really disappointed they did not have a hot tub! Guy in front of me checking in had to ask for pool towels. 2 hours later we were going in the pool and the towel bin was still empty.
Breakfast was just okay. Whatever waffle mix they use for their machine is nasty! Both the blueberry and the regular flavors. None of us liked it! Really wish these hotels would consider using REAL silverware for breakfast. Kind of hard cutting things when the fork and knife are bending. ;)
Slept good, room was clean although for the bathtubs, housekeeping needs to go a little higher in the shower and clean the hairs off the walls. Gross. Other than that, it is an okay place.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank cruznthrough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wisconsin
Level Contributor
162 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 22 April 2012

We had a very confortable quiet stay. The property is about what you would expect from a Comfort Inn. Clean, comfortanle, quiet and a mundane breakfast. Would stay here again.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank VanVlietTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marietta, Georgia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 14 April 2012

My husband and I have stayed at this hotel several times while visiting Berea College. The staff is friendly and accommodating. The location is quiet and the rooms are clean. I have sent a detailed review to hotel management. I would recommend this hotel to anyone staying in Berea, KY. Thank you Kala!

  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Academics17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Berea

Property: Holiday Inn Express Berea
Address: 219 Paint Lick Road, Berea, KY 40403 (Formerly Comfort Inn & Suites)
Phone Number:
Region: United States > Kentucky > Berea
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Berea
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Berea 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
Formerly Comfort Inn & Suites. Same location; same owners; same amazing service! The entire facility has been renovated, from the floor to the ceiling, inside and out! ... more   less 
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Also Known As:
Comfort Hotel Berea
Comfort Inn And Suites
Comfort Inn Berea
Berea Comfort Inn

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