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“Very Good, Solid Place in the Area”

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Hilton Garden Inn Bowling Green
Ranked #6 of 35 Hotels in Bowling Green
Certificate of Excellence
Boston, Massachusetts
2 reviews
“Very Good, Solid Place in the Area”
4 of 5 bubbles Reviewed 11 October 2013

The Hilton Garden Inn Bowling Green was a wonderful respite for me on my week-long business trip. The staff were proactive with an upgrade for me as a Hilton Gold, and the whole place felt fresh, updated, and well cared for. I would recommend it to anyone in the area, especially for work.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zona44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review, 12 October 2013
Thank you so much for taking the timeto stay with us. Hope to see you again soon.

Sincerly,

Wendy Kublin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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663 reviews from our community

Traveller rating
    382
    186
    56
    25
    14
See reviews for
219
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Any
English first
Washington Mi, United States
1 review
5 of 5 bubbles Reviewed 7 October 2013

This hotel is nicely appointed and met my every need. the bed was comfortable. The room was clean. There is a small frig and micro for those needing these. Breakfast was reasonably priced. Dinner was served a little slow but hot and delicious.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rainer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review, 9 October 2013
Thank you for staying with us.

Sincerly,

Wendy Kublin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hartland, Wisconsin
Level Contributor
236 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 4 October 2013

This hotel is awesome! Very modern atmosphere, beautiful spacious lobby, excellent customer service and restaurant. The location is within walking distance of several wonderful restaurants and a short drive to dozens more as well as the mall. Maybe 4 miles from WKU?? Overall I love this hotel, except I slept horribly!! The beds are soooo firm I literally never slept an entire night through!! If you love a firm mattress this hotel is for you!! If you like a pillow top or soft mattress, forget about it!!

Room Tip: We had no issues, but we heard a lady going crazy over the fact their room was close to the main out...
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SouthernJewelryGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toledo, United States
1 review
4 of 5 bubbles Reviewed 4 October 2013

We transferred from Hilton to Hilton Garden Inn. When we arrived at front desk, our check-in information is there and room cards are ready. so we finally can have a rest after the struggle with the receptionist in the Hilton nearby. The room is clean and comfortable. The only thing I feel uncomfortable is that I found a piece of hair in the bath tub the next day.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Minhua W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review, 9 October 2013
Thank you ,

For you kind words hope to see you in the future.

Sincerly,

Wendy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Orion, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 September 2013

I have tried out a few different hotels in the Bowling Green area, and overall, this hotel far exceeds all others I've tried. I now stay only here on my many trips to the Bowling Green area each year. You get the typically great Hilton experience... nicely appointed rooms and lobby, free internet, and a nice work out area. Additionally, the food service is far above average for this class of hotel. Room service was very good, and quickly delivered. Additionally, the breakfast, with made to order eggs, is excellent. Last, and maybe MOST important, they have recently installed Keurig coffee makers in the rooms... a HUGE upgrade over the $5 drip coffee makers. I highly recommend you try out this hotel. You won't be disappointed.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mark K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review, 3 October 2013
Thank you so much for staying with us and we look forward to seeing you again soon.

Sincerly,

Wendy Kublin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 25 September 2013

The room was a mess. Dirty socks on the floor. Bathroom smelt like smoke. Food on the floor outside the door. French fry on the floor from previous guest. Very gross. We checked in late. The next morning we called the front desk to complain. They did comp the room but would have preferred a clean room.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank bergenfamily2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review, 26 September 2013
Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping problems you experienced. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards and that our guests are 100% satisfied with their stay.

Again, I sincerely apologize if you went through any inconveniences and I hope that next time you are in town, you give us another opportunity to provide you with the exceptional service you deserve. Thank you once again for your comments.

Wendy Kublin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lexington, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 September 2013

I loved the location of the hotel. It's very convenient to everything. The hotel lobby is gorgeous & gives a great impression of the hotel itself. The staff was extremely helpful and polite. The room & restroom was clean. It was a great overall experience.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review, 15 September 2013
Thank you so much for staying with us.

sincerly,

Wendy Kublin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Bowling Green

Property: Hilton Garden Inn Bowling Green
Address: 1020 Wilkinson Trce, Bowling Green, KY 42103-2444
Phone Number:
Region: United States > Kentucky > Bowling Green
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Bowling Green
#5 Romantic Hotel in Bowling Green
#5 Family Hotel in Bowling Green
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Bowling Green 3*
Number of rooms: 133
Official Description (provided by the hotel):
The Hilton Garden Inn Bowling Green is a brand new, 100% smoke free hotel featuring 133 guest rooms. We provide all the comforts of home with in-room refrigerator, coffee maker, and microwave. We provide complimentary internet, Garden Sleep System beds, 32 inch HDTVs, and ergonomic MIRRA chairs by Herman Miller. Our on-site fitness center and pool provide the recreation outlets that all travelers need. ... more   less 
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Also Known As:
Hilton Garden Inn Bowling Green Hotel Bowling Green
Hilton Bowling Green
Bowling Green Hilton

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