This hotel is in serious need of a visit by Baymont executive management and if not improved should have its flag removed. I know I don't lay on carpets, but these were extremely dirty and stained. Outer doors need paint. Rodent trap at the outside entrance was telling. The second floor smelled of cigarette smoke throughout. In the first room we got, AC was not working, someone had been smoking and the window open, also telling. Second one was marginally better. No elevator, so one has to drag heavy luggage up a flight of stairs. Visible cigarette burns and tobacco stains on the curtains, bathtub, and even a pillow casing. Peeling wallpaper. When you see common areas in this kind of shape it is hard to imagine rooms much better. I realize we are dealing with a lower price point but why should the place be in such unpresentable condition? Breakfast bar was very basic. I will be discouraged from ever staying at this chain again. Management needs to do more than simply apologize for this.
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- Also Known As:
- Baymont Inn And Suites Louisville South i 65
- Baymont Inn & Suites Louisville South i 65 Hotel Brooks