We stayed at this Quality Inn on the south side of Louisville, KY so we were out of the Monday morning rush hour traffic heading south come morning. The rate was very good and the location convenient, just off I-65. The hotel was clean but common areas reaked of smoke. Our non-smoking room smelled a little but was clean overall. The beds were NOT comfortable as we had just stayed in a Quality Inn 3 days ago and the beds, linens and rooms were not even in the same class as at a different property. The breakfast selection was poor to say the least. Staff was not friendly or hospitable in the morning. The property needs a complete update and some customer service training as well. Not up to Choice standards in our book.
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- Also Known As:
- Brooks Quality Inn
- Quality Inn Brooks