We came into the lodge from a drive going from Florida to Buffalo. We had a late arrival and made the booking over the phone. Nancy from the resort was nice to my girlfriend, and we booked a room after speaking with her. she did mention its hard to find and our phones won't work and the road isn't on GPS. This is not true, it is on a
Modern garmin GPS, they chose to rename the road and didn't mention the "old" name ( my GPS has 2010 maps). We got an email to confirm, and it mentioned going to 777 natural bridge road rogers, KY for extra info. All it needed to say in the email was go 8 more miles on that road and look for signs if the office there is closed. The place is very hard to find and at late night the previously mentioned address isn't staffed. It is close to rt 715 and rt 11. In my GPS (garmin with 2010 maps) the road was named manheim road. It appears it was renamed by the resort to cliff view road and this added to the confusion. So we arrived in the area at 11pm and finally got to bed around 2 am after a lot of confused and frustrated driving around. The gas stations around were closed and its in the middle of no where- no one to ask where to go...also if the welcome email included GPS co-ordinates these would have been helpful.
The room was not clean. There were hairs all over the bathroom and the shower was clogged with hair and hairs in the tub. If it wasn't 2am and the desk unstaffed at check in I would have asked for another room. The view from the room in the morning was great, the rest of the resort seemed nice and the place
looks like somewhere I would want to come back to now that I know where it is. It's a lot more like an upgraded cabin in the woods type place than a luxury hotel and I'm cool with that. If it wasn't for the trouble finding it and the hair issue, I'd give it 5 stars.
- Official Description (provided by the hotel):
- Cliffview Lodge is a 16 bedroom lodge located in the Red River Gorge area of Kentucky. ... more less
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