To begin with front office staff are great! On to our room, air conditioner struggled to keep up, mattress was horrible and would not stay in place, there were someone's dirty shoes in the hall the whole time we were there, this Hampton has the worst breakfast of any Hampton we have stayed at, garbage was around soday and pop machine the whole time we were there - it just never got cleaned, outside the front door was dirty, do they not know what a power washer is, the window in our room was terribly dirty as was the mirror in the bathroom. I understood this hotel is about 0 years old but has been updated. Okay where is the toilet paper holder, this Hampton needs to be looked into. Oh while I was standing at the front desk someone who had just checked in asked for another room sayimg there was just to much mold in the room. At he same time another person said the room did not have a remote for the TV and still another person came back out after just checking in and said the air conditioner did not work. I mean come on people get your act together. The thing that upsets me the most is that I have emailed the manager twice and have not heard back. She also was not present the whole time we were there.
- Official Description (provided by the hotel):
- Our Hampton Inn location invities you to relax in one of our newly renovated 60 spacious rooms. Whether you are traveling on business and taking advantage of our laptop computer trays and complimentary wireless internet service; or you are here visiting one of the many local attractions and relaxing in our indoor heated swimming pool, you can find comfort in knowing that you will have an enjoyable experience at the Hampton Inn, Carrollton.Our complimentary On the House hot breakfast is served from 6:00am to 10:00am each morning. Ask our Front Desk Clerks what is on the menu for tomorrow! No time for breakfast? Take advantage of our On the Run Breakfast Bags, located at the Front Desk. We love our customers and we believe that a healthy breakfast is important to getting your day started.While registering as our guest, please enjoy some freshly cooked Otis Spunkmeyer baked cookies. At the end of a long day consider relaxing in one of our 5 luxurious, jacuzzi rooms. You are currently enjoying one of 60 newly renovated rooms so keep in mind we have many room types to accommodate a wide variety of business/leisure travelers.Our heated, indoor swimming pool is open year-round and conveniently located behind our lobby. Want to feel the burn? Enjoy working out in our new fitness center. From Cardio to Free Weights, we have the work out to get you moving.Remember.....we've been expecting you! ... more less
- Reservation Options:
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