Late night front desk lady just stares at you when you walk by which wasn't very welcoming. I asked for a water one afternoon and another lady said I could purchase one if I wanted... as a HHonors member I dont think one bottle of water is too much to ask for. Our door didnt always latch on our room. The worst part was the breakfast; when we went down everything was out (coffee, eggs, no sausage, pancakes), and juice was all of the floor. The omelet cook filled the pan with oil, dumped all the ingredients in and then dumped it on the plate without letting it cook (worst omelet I have ever had). We try to always stay at Embassy suites/ Hilton's and this was not what is expected from an Embassy.
- Official Description (provided by the hotel):
- Downtown Cincinnati area's only Hilton branded all suite, full service hotel. Awarded "best room with a view" of downtown Cincinnati and Ohio Riverfront. ... more less
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- Also Known As:
- Embassy Suites Hotel Cincinnati
- Embassy Suites Covington
- Covington Embassy Suites