Ok so the hotel looks great on the outside but the inside needs work! It was an interesting 3 days! We were in town for the Bengals game for Sunday but we checked in on Friday. First bad experience
The bellmen lost my fiancé luggage plus mines and which I had Gucci bags. It took them over an hour to figure out where they put our luggage! The front desk staff seemed wonderful, Mitch was our guy, he up graded our room for the horrible inconvenece. The room was greasy!! The internet the worst!! When we went back down the girl at the desk waved the internet fee and gave us access to the members lounge which was nice but she didn't seem to know much about the area she said she was from there!! I hate asking about places and I hear I don't know as an answer!! However there are some workers that stood out more and made the stay so much better! The guy in the evening that works in the lounge, I think his name was Danny or Dennis He was sooooooo much fun &amazing! He appreared to be to ONLY genuine person there. He was completely honest about the activities around the city and gave us such great directions!! My fiancé & I were so amazed by his overwhelming knowledge & that smile he has! The breakfast was ok and the morning girl was very antisocial and looked like she didn't want to be there. Also Keesha who took our room service order helped me like it to our needs! She seemed angry at first but she helped us out a lot. The maid service was also great by the old ladies that came to our room but later when we ordered fresh towels, the guy was rude and he had a toothpick in his mouth, not professional at all!!! But overall the concierge service is the best in the hotel, preferably in the evening!! The front desk tries to please very hard, the Center cut restaurant was horrible we were better off going to Burger King! The workout room was fantastic!!! The pool was also great, but hard to get to! Finally,Its sad how the hotel over charges for your stay with really no real amenities! The internet was the worst I ever had! Parking is confusing and they charge no matter where you park! It could have been worst but overall we got a good night rest and got to see a great Bengals game!
- Official Description (provided by the hotel):
- Ideally located in Covington, KY, the Cincinnati Marriott at RiverCenter is connected to the Northern Kentucky Convention Center via skywalk making it the perfect hotel for business travelers. With 119,000 square feet of flexible event space and 30 meeting rooms, we raise the bar for meetings and events in northern Kentucky. In addition to meeting space, we have luxurious rooms and suites that blend style and comfort. Rooms include a flat-screen TV, well-lit work desk with ergonomic chair, and a coffeemaker, while some rooms also have a balcony and views of the Downtown Cincinnati skyline or Ohio River. Grab a meal at our river-view restaurant 10 West, enjoy a drink at the atrium bar, or get a workout in the fitness center and indoor lap pool. Just a short walk across the river is Cincinnati’s most exciting dining and entertainment venue, The Banks Cincinnati. Paul Brown Stadium, Great American Ball Park, and U.S. Bank Arena are all nearby. ... more less
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- Also Known As:
- Marriott Cincinnati At River Hotel Covington
- Marriott Hotel Covington
- Marriott Covington
- Covington Marriott