My husband and I were due to stay at Bebek Tepi from 18 - 24th December. On November 8th, my husband was involved in a multiple car crash, through no fault of his own that left him in intensive care for 10 days and he has had part of the right hand side of his skull removed, this will not be replaced with titanium steel until January 24th, and along with all of his other injuries and slow recovery, I am now off work taking take care of his day today needs.
My disappointment is when I tried to cancel our booking at this villa, and provided a letter of evidence from the hospital intensive care unit, the owners will not refund our money on compassionate grounds. The airlines and other booked Bali accommodation have all refunded our money without hesitation.
I cannot express how disappointed I am.More
- Free Wifi
- Free Parking