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“Exceeded all expectations!” 5 of 5 bubbles
Review of The Greenway Hotel and Spa

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The Greenway Hotel and Spa
Ranked #1 of 1 Hotels in Shurdington
Certificate of Excellence
Leicester, United Kingdom
Level Contributor
3 reviews
“Exceeded all expectations!”
5 of 5 bubbles Reviewed 19 April 2014

Myself and my boyfriend stayed here to celebrate his 21st birthday. Check in was at 3 however our room wasn't ready so we had a nice walk around the gardens and had a drink on the patio area, we were abit worried as we were only staying for one night and wasn't shown to our room until 3.30pm. We stayed in the Elm room in the Coach house. I requested before we arrived to have a double shower and this was catered for, our room was well worth the wait! It was beautiful! I had the best nights sleep. The food was superb, staff were attentive and very helpful. We spent our day in the spa and felt very relaxed and refreshed! I highly recommend the Elm Suite and we will definitely be visiting again. The only thing we will change on our next visit is to stay for minimum 2 nights, 1 night was just not long enough! We both left the hotel feeling quite sad to leave however myself and my partner had a lovely time on your special occasion! :)

  • Stayed April 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Leahfaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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665 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (156)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Cheltenham, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 17 April 2014

We held a family lunch here for my mother's 85th birthday. Everything was perfect. The service was exceptional - discreetly attentive at all times and accommodating to all our wishes. The food was excellent and the private dining room was beautifully set out. We were able to have drinks before the meal and coffee after the meal in a private area of the garden with a croquet lawn. We had glorious weather which enhanced a wonderful occasion. The planning was immaculate and all the staff were most welcoming. We could not have wished for a happier day.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lot-et-Garonne, France
Level Contributor
501 reviews
246 hotel reviews
common_n_hotel_reviews_1bd8 369 helpful votes
3 of 5 bubbles Reviewed 15 April 2014

I stayed here for two nights on business. The gardens, public areas and staff are lovely. The views are stunning. My room was on the top floor and, in the main, well appointed. The wifi works brilliantly, there are loads of power points and it was blissfully quiet with good amenities although an intermittently functioning shower. Even less positive was the bed: it was two singles pushed together with a detached headboard. I was alone but even moving around in the night caused the headboard to bash against the wall. Secondly, the pillow cases are foul! They don't have a flap to prevent the pillow from being exposed. Commercial laundries love these pillow cases because they are cheap to launder but they look terrible.

Dinner and drinks were great and the service excellent.

The greatest disappointment is the fitness suite: it's tiny and has almost no equipment. I know gyms don't make money from gyms in the same way as they can from spa treatments but they make even less money when customers go to other hotels with proper gyms!

  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank francophileonthemove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 April 2014 via mobile

My partner and I stayed at the greenway for two nights during the busy festive season. Our stay could not have been more perfect. The staff went out of their way to cater to our needs and everything exceeded our expectations. The restaurant has an exceptional wine list, and the food was delicious. I had the passionfruit soufflé for dessert, and even though it wasn't on the menu the second night, the chef made me one especially seen as I had enjoyed it so much the evening before.
The spa facilities are top notch with a relaxing outdoor jacuzzi too. We made good use of the treatments available and walked away from our mini-break feeling completely relaxed and very pampered.

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tessa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
97 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 13 April 2014 via mobile

We booked the larger of the two private dining rooms for a family lunch for about 20. We were able to decorate the room for our parents 50th anniversary, and had an area of the lounge for a drinks reception. The pre- planning was excellent - pre- booking a three course meal for 20 from a menu that had around 4-5 choices per course. There was an excellent wine list too. The food and wine were both excellent. Service was very good despite busy Mothers' Day bookings for the restaurant. The grounds are lovely. Overall a lovely day. Worked out at around £50 a head. Strongly recommend.

Stayed March 2014
Helpful?
Thank P E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 11 April 2014

Just returned from 1 night at Greenway Hotel. Spa facilities were really good and highly recommended - they have a really nice outdoor jacuzzi. In regards to the rooms, we stayed in a classic room which was very nice but only thing missing was a proper shower!! They have a shower which sort of sits like a telephone but in a 4* hotel you do expect a proper shower. When we spoke to reception, they informed us that all of the classic rooms do not include a shower..bit strange but you can use the showers by the pool. Other than that, the room was really nice and clean. The room included a towelling robe, slippers, shower gels, bottles of water etc. We didn't have dinner in the hotel as we wanted to explore cheltenham which is about a 10 minute drive away. However, breakfast was nice with a good selection of cereal, fruit and pastries as well as hot food which you order at your table. The grounds of the hotel are also really nice and worth wandering round on a sunny day.

I would return to this hotel and feel it is a good base for visiting cheltenham and the cotswolds.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Londonista2468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 9 April 2014

It seemed a good hotel at first sight - BUT the room (Pine), although pleasant and comfortable, had a strange smell, which I think was associated with proximity to the Spa, the food at both dinner and breakfast seemed very "portion controlled" to me for example the breakfast menu advertised eggs benedict - which turned out to be a "one egg" benedict (the only place in the world that I've experienced this) - and extras such as a pot of tea or coffee seemed VERY expensive. In short, there are better options.

Room Tip: Pine room has a strange smell.
See more room tips
  • Stayed April 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank XPO100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Greenway Hotel and Spa

Property: The Greenway Hotel and Spa
Address: Shurdington road, Shurdington GL51 5UG, England
Region: United Kingdom > England > Gloucestershire > Shurdington
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Shurdington
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Greenway Hotel and Spa 4*
Number of rooms: 19
Official Description (provided by the hotel):
The Greenway Hotel & Spa (part of the Eden Hotel Collection) located in the heart of the countryside yet minutes from Cheltenham, offers more than the other luxury Cotswold hotels because of the unique setting and stylish approach. A favorite with the Cheltenham cognoscenti, if you wish to experience elegance and luxury then visit this gorgeous Elizabethan manor and newly appointed Elan Spa. Upon arrival to this style retreat, you will enjoy award winning fine dining in the Garden Restaurant, relax in the new spa complete with hydrotherapy pool, alfresco hot tub and treatment rooms or just enjoy the beautifully appointed bedrooms and landscaped grounds. All delivered with the attention to detail and level of service that you would expect from an Eden Hotel Collection property yet with the individuality and personality for which the hotels are renowned. ... more   less 
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Also Known As:
Greenway Hotel Cheltenham

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