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Baymont Inn & Suites Elizabethtown
Ranked #9 of 17 Hotels in Elizabethtown
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633 reviews from our community

Traveller rating
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    94
    71
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100
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Elizabethtown
1 review
Reviewed 16 May 2014

Ants on bed; musty smell in room made worse when air conditioner fan was turned on; grout on bathroom floor dirty. Both fan and refrigerator operated noisily. Television was "old-school" (not a flat-panel ... my 11 year old commented he'd never seen one like that before). Could not get internet connection to work in room. Am still trying to receive a credit for one-night of my originally scheduled two-night stay that was cancelled prior to arrival.(Have email documentation of a credit to my account, but money has not yet been refunded. There continues to be no response to my inquiries.)

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Diane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaymontManager270, General Manager at Baymont Inn & Suites Elizabethtown, responded to this review, 4 August 2014
Thank you very much for your review. I am very sorry to hear that your stay was not satisfying. I am truly sorry for the issues you had with your room. I apologize that we failed in that with your visit. I would appreciate it if you would contact me directly at the hotel at 270-769-9616 so that we may address any deficiencies and also straighten on the credit due to you on your account. I do hope that the next time your travels brings you to Elizabethtown you will allow us the opportunity to regain your trust.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Elizabethtown

Property: Baymont Inn & Suites Elizabethtown
Address: 209 Commerce Dr, Elizabethtown, KY 42701-1285 (Formerly Howard Johnson)
Phone Number:
Region: United States > Kentucky > Elizabethtown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 17 Hotels in Elizabethtown
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Baymont Inn & Suites Elizabethtown 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Baymont Inn Elizabethtown
Elizabethtown Baymont Inn

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