- Free Wifi
- Free Parking
Ants on bed; musty smell in room made worse when air conditioner fan was turned on; grout on bathroom floor dirty. Both fan and refrigerator operated noisily. Television was "old-school" (not a flat-panel ... my 11 year old commented he'd never seen one like that before). Could not get internet connection to work in room. Am still trying to receive a credit for one-night of my originally scheduled two-night stay that was cancelled prior to arrival.(Have email documentation of a credit to my account, but money has not yet been refunded. There continues to be no response to my inquiries.)
Thank you very much for your review. I am very sorry to hear that your stay was not satisfying. I am truly sorry for the issues you had with your room. I apologize that we failed in that with your visit. I would appreciate it if you would contact me directly at the hotel at 270-769-9616 so that we may address any deficiencies and also straighten on the credit due to you on your account. I do hope that the next time your travels brings you to Elizabethtown you will allow us the opportunity to regain your trust.