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“Bravo to the Staff”

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Fairfield Inn & Suites Elizabethtown
Ranked #7 of 18 Hotels in Elizabethtown
Reviewed 30 June 2014

We stayed at the Fairfield Inn with our 13 U baseball team. Jan, Sabrina and Daniel were so awesome (we were there 6 days) Anything we needed they had!!! When other people staying at the hotel complained about our noise, they handled very nicely. The entire team Rawlings 13 U Tigers want to say Thank you so much!
Teresa
Room 331

Room Tip: The suites are awesome, and sofa sleeper is comfortable
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  • Stayed: June 2014, travelled with friends
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Thank Teresafordkiefer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfieldInn E, General Manager at Fairfield Inn & Suites Elizabethtown, responded to this reviewResponded 2 July 2014

I want to take a moment and thank you for the awesome comment you left about your stay with us. We try to go above and beyond with our guest and it is always great to hear that we are appreciated, cause we most certainly appreciate our guests! We hope that you will stay with us the next time you are here in Elizabethtown for the Sports Park.

Thanks,
Kristin Neighbors

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120 - 126 of 191 reviews

Reviewed 15 June 2014

We were in the Nations Basball 2014 Tournament - June 6th - 13 & came all the way from FL. We stayed for 7 days. Tanya every morning at breakfast was Awesome and always smiling even when we had to get up real early and opened for us before our early games! Jan and Linda at the front desk were Awesome as well with all of our requests and even thought our boys were great too! The House cleaning crew was great too.....
Thanks again Fairfield Inn for making our stay great!!!!!

PS...I still think ALL the rooms should have refrigerators in them..... :)

  • Stayed: June 2014, travelled with family
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Thank Mish D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfieldInn E, General Manager at Fairfield Inn & Suites Elizabethtown, responded to this reviewResponded 26 June 2014

Thank you for posting on Trip Advisor. We absolutely loved having your team here and we are always happy to assist guest however we can. We treat our guest like family and always want to help make memorable experiences so that you will return! Our staff always goes above and beyond with our guest, it is something we pride ourselves on. We do have refrigerators in all of our suites and we hope to have them on all of our rooms at some point.

Kristin Neighbors

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Reviewed 10 June 2014

We are in KY playing in a baseball tournament at Elizabethtown Sports Park. The staff has been incredible!!!! The "breakfast lady" Tonya is extremely accommodating, personable, and friendly. The entire hotel staff has gone above the call of duty to accommodate our team for early breakfast when we needed to get to the ballpark before breakfast was suppose to start. Jan was very helpful with our team birthday party as well.

  • Stayed: June 2014, travelled with family
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Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfieldInn E, General Manager at Fairfield Inn & Suites Elizabethtown, responded to this reviewResponded 26 June 2014

Thank you for taking the time to post on Trip Advisor. We are very pleased that you enjoyed your stay with us. Kudos to our staff for making it a memorable experience. The sports park is just minutes down the road and we love having sports teams stay with us. We always do our best to accommodate special request such as having breakfast out early to help the teams get the day started. Please come back and stay with us the next time you and your family are in the area.

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Reviewed 10 June 2014

I have been staying at this Hotel for the past 3 months, Sunday to Thursday, and everyone from the staff that I have come in contact with has been very efficient, gracious and always ready to help with a smile. I highly recommend this location. Special recognition goes to Tonya W. who ensures that breakfast is ready every morning and made special attention to stock chocolate milk for me. And to Linda at the front desk, who is always making sure that on those rainy days, I have an umbrella. Great Team!

Fred E.

  • Stayed: June 2014, travelled on business
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Thank Fred E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfieldInn E, General Manager at Fairfield Inn & Suites Elizabethtown, responded to this reviewResponded 26 June 2014

Thank you for the wonderful things you have to say about our staff here. We strive for 100% Guest Satisfaction and I'm thrilled to hear that you enjoy our breakfast and our staff. We look forward to you staying with us again!!
Kristin Neighbors

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Reviewed 7 June 2014

Overall, this was a good hotel.

The Bad:
We'd requested a roll-away bed with our online reservation. Upon arrival we were told they didn't have roll away beds. This was an inconvenience as we drove to Wal-Mart and spent $50 on an inflatable bed and inflation pump. When a reservation is made including a roll away bed this should be honored. Marriott Rewards points were being used for this room, so perhaps they didn't feel the need to honor the request. :(
As there was some boy's baseball tournament going on in the town, there were no other rooms available at this hotel or several others.

The Good:
The beds (not the one used by our daughter) were comfortable. The room, bathroom, pool, and hot tub were all clean. The room was quiet. The breakfast was very nice for free including eggs and waffles. The breakfast area was not overly crowded. Like many hotels in Elizabethtown, the location was convenient to dining, gas stations, and the highway.

  • Stayed: June 2014, travelled with family
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Thank Hillary677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfieldInn E, General Manager at Fairfield Inn & Suites Elizabethtown, responded to this reviewResponded 9 June 2014

Thank you for taking the time to review our hotel! I love to hear when our guest have a enjoyable stay. The staff works hard at making our hotel feel like home. We strive for excellence when it comes to cleanliness and comfort. Our breakfast is awesome and we have a wide variety to choose from. I am sorry that we did not have a rollaway available for you. We have those on a first come first serve basis, we have the Youth Baseball Nationals here in Elizabethtown and the rollaway's went fast. Thanks for staying with us!

Kristin Neighbors

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Reviewed 28 May 2014

When I first walked in the room, it smelled like dirty feet, both of my kids were holding their noses due to the smell. I always check the bed, and found hair on the sheets. The sheets were not clean. I called the front desk and they immediately sent someone up to change the sheets. The bathroom seemed cleaned, but the display with the soap, shampoo, and conditioner looked like it had never been clean. It also had hair on it. The carpet looked disgusting and needs to be vacuumed and cleaned.

The pool area was clean, but the pool is very small.

I did received $50 off my room, but I felt they had already jacked up the process due to a baseball tournament & a blues festival going on in the city. I will not stay at this hotel again.

  • Stayed: May 2014, travelled with family
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Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfieldInn E, General Manager at Fairfield Inn & Suites Elizabethtown, responded to this reviewResponded 5 June 2014

I want to offer you my sincerest apologies. We strive for guest satisfaction and we receive great comments every day from our guest regarding their stay here. I'm sorry if you did not have a pleasant experience. Thank you for letting us know of the issue. The next time you are in the area please stay with us again, I can promise that you will have a enjoyable stay.

Thanks,
Kristin Neighbors

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Reviewed 16 May 2014

The entire staff here is wonderful but Tonya Wright who works the breakfast area is fantastic!
She couldn't be more friendly and helpful. Great personality! And she is full of ideas of things to see and do locally. She made our entire stay!!! Wish there were more like her!!

  • Stayed: May 2014, travelled on business
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Thank sharonlrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Elizabethtown

Address: 1031 Executive Dr, Elizabethtown, KY 42701-1272
Region: United States > Kentucky > Elizabethtown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 18 Hotels in Elizabethtown
Price Range: £82 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Elizabethtown 2.5*
Number of rooms: 75
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Also Known As:
Fairfield Inn And Suites Elizabethtown Hotel Elizabethtown
Fairfield Inn Elizabethtown
Fairfield Elizabethtown
Elizabethtown Fairfield Inn
Fairfield Inn Hotel Elizabethtown

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