We arrived on 04 July for a Baseball Tournament (this was a host hotel.) The check in was fast and courteous which I thought was a good start, With the exception of the employees who were courteous I was very disappointed. We stayed here from 04 Jul-10 July. As I sit here writing this review on our last night I can't wait to get back home. Our bathroom was not cleaned and only 2 sets of towels were left (I had asked for additional towels several times.) You can forget getting any additional soap or shampoo unless you make a special request. The room is musty with the carpet and bathroom floors requiring a thorough cleaning. This was the common complaint of all the team families. We also had one team Mom who had a plastic bag with tweezers covering the inoperable smoke alarm! The breakfast was fine and the attendant was very accommodating. The pool area is quite warm but is clean and the kids did enjoy it. Twice we were unable to enter our room after a long day of baseball. The hotel apparently had us checking out both days. We were told that not all rooms have refrigerators and microwaves. I made sure to request both in our room. When we entered our room there was not a microwave. I immediately called the front desk and within 10 minutes one arrived.
Free internet is provided and the speed is quite good. This hotel needs updating and cleaner rooms. I suggest staying elsewhere.
- Official Description (provided by the hotel):
- Wingfield Inn and Suites has an indoor pool and a fitness center. Wireless Internet access is complimentary throughout the premises. There is a business center on site. A complimentary breakfast is available. Additional amenities include laundry facilities, and complimentary newspapers in the lobby. This is a smoke-free property. ... more less
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- Also Known As:
- Best Western Elizabethtown
- Best Western Hotel Elizabethtown
- Elizabethtown Best Western