We enjoyed our 1 night at this hotel- 2 adults and 2 small children. We politely asked if there were any rooms with 2 double beds available. the lady at the front desk said 'well, you booked through Priceline, so there might be an extra charge for a room with 2 double beds'. I know this is a lie because if you just go on their website to look at the rates for the king bed vs. the 2 double beds, they are exactly the same. In the end they just gave us the room we wanted. But the lie about the room rate was ridiculous and was not a great first impression. (We would have settled for the king if need be but much prefer 2 double and have never had another issue with this at other hotels booked through Priceline- and we have booked many.). If I have the opportunity to save around 40 percent on a hotel room, why wouldn't i?! Especially for one night by the airport. The rest of the stay was fine. The room was clean and comfortable. Free wifi was great. The restaurant was pretty good and the ladies who work there were incredibly nice and went above and beyond for us! The airport shuttle was not listed as an amenity and so it was definitely an added bonus to this property. Overall I am happy with the stay but the front desk staff could use some hospitality lessons.
- Official Description (provided by the hotel):
- **NEWLY UPGRADED! Beautiful and refreshing...new lobby and bistro added. Its a New Stay! For outstanding comfort and service look to the Courtyard by Marriott Cincinnati Airport- located just 2 miles from the Cincinnati/ Northern Kentucky Airport (CVG) and 10 miles from downtown Cincinnati. Our Erlanger hotel is within minutes of major corporations including Toyota, DHL, P&G and Kroger, as well as two conference/ banquet centers- the NKU METS Center and Receptions Banquet Facility. Perfect for the business or leisure traveler, our hotel offers rooms with either a king size bed with sleeper sofa or two double beds and spacious ergonomic work areas. All guests enjoy free wireless internet, relaxing in our indoor pool and breakfast/dinner is available at the Courtyard Bistro, we have Starbucks in the lobby for your convenience. Plan your next meeting in our 780 square foot conference room or executive boardroom- our on-site catering makes planning a breeze. Also perfect for families our central location and packages to area attractions including the Creation Museum and Newport Aquarium put you in the middle of the action. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Cincinnati Airport Hotel Erlanger
- Courtyard Erlanger
- Erlanger Courtyard
- Erlanger Marriott