Although the hotel is old, that posted no problem. The inconvenients were related to maintenance. The first room we were assigned had a clotted WC (even with residues in it), so we were moved to another room in which the lights didn't work, was smelly (moisture) and didn't have the fridge and microwave, and finally we were placed in a room with everything working properly, although the A/C was noisy.
The other inconvenient was that although I seldomly use the business center while on vacation, this time when I had the need (banking issue) the printer was not working, which was very upsetting because I had to look for a place to print just a single document while on vacation.
Another remark was the cleanliness in the room but only in particular issues, which were the carpet, although not visible dirty, my kids socks turned from white to brown in less than 10 minutes after walking on it; and the coffee maker and mugs, which were dirty from the previous guest, and weren't cleaned through our stay.
The staff was very helpful all the time. Other than that I had a pleasant stay at the hotel.
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- Also Known As:
- Clarion Hotel Florence
- Florence Clarion