We stayed at this hotel while going to see Phantom of the Opera in Cincinnati, OH for the weekend. When we arrived, the receptionist was so sweet and even called us later to see how we were doing! We had the Jacuzzi room which made the trip 10X better. Our room was very clean, and the hotel was quiet and peaceful. One day we forgot to take off the "do not disturb sign" and they did not clean our room. But when I went to the front desk to ask for some fresh towels they happily obliged! I would definitely stay here again if I was in the area. The only thing I didn't particularly care for was the breakfast and that our room was next to hotels restrooms. But neither particularly bothered us, and we were happy! Overall good stay!
Pros: Nice service, Near Florence mall and restaurants, Clean room, Comfy bed, Jacuzzi room
Cons: Breakfast, Our room was next to the restroomMore