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Holiday Inn Express Hotel & Suites Frankfort
Ranked #5 of 10 Hotels in Frankfort
Reviewed 25 November 2013

Recently stayed here one night on business. Upon arriving, I was confused about where to park as there was an area directly across from the entrance that had a paid parking garage-type entrance. Later, I saw a warning that that area was designated for the Panera. Second, upon entering the hotel, no one was at the desk, but I didn't have to wait long. Check-in was speedy and staff was pleasant. My room was basic and clean. It was a cold night and the heat worked just fine. The beds were okay and I had no disturbances.

I liked that this hotel was located near eateries so that I didn't have to drive nor was I relegated to the hotel. Another interesting feature was the prominently displayed Safety & Security Instructions document was placed near the TV. This is the first time I've ever seen such a document and was impressed at the care of the hotel; at least that's how I chose to interpret the notice. :) Another cute feature was the little water cup that accompanied the iron. It was a nice touch. Breakfast was okay; not particularly tasty, but a nice selection of cold, warm, and convenience-type food. Overall, the hotel served its purpose as a convenient place to stay.

  • Stayed: October 2013, travelled on business
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1  Thank Crecia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this reviewResponded 27 November 2013

Thank you for the time to write a review. I am glad that the hotel met your needs. Next time you are in town we will try to make the stay better than average.


Thank you,

Jerred Ross
GM

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Reviews (114)
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71 - 77 of 114 reviews

Reviewed 10 November 2013 via mobile

We weren't here long, just a night for a UK football game. Hotels about 30 minutes from downtown Lexington and right off hwy 64. Plenty of places to eat within walking distance. Room was pretty spaceous and clean. Mine even had a microwave and fridge. Breakfast had a pretty good selection of warm food. Big indoor pool and wifi in the room actually had a good signal. I'd consider this a good hotel and would book if the price is right.

Stayed: November 2013, travelled with friends
2  Thank Banny9949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this reviewResponded 11 November 2013

Thank you for the review. We hope to see you again soon when you come to another football game.

Jerred Ross
GM

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Reviewed 7 September 2013

I stayed in a suite for 2 nights, upon arrival I found the room was very clean and up to date on the furnishings inside. The breakfast was great and the attendant was very friendly. The pool is nice also. Overall we had a great stay and will definitely be back.

  • Stayed: September 2013
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1  Thank Jaejorlay10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this reviewResponded 9 September 2013

Jayjorlay,

The HI Express staff is very happy you enjoyed your stay in one of our suites. I hope to see you again soon. Thank you for your time to review the hotel. Have a great day.

Jerred Ross
GM

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Reviewed 5 September 2013

Nice, clean hotel - stayed while on business trip. Easy check in, room was comfortable and clean. Continental breakfast was better than average. USA today was waiting for me outside room...would definitely stay again.

  • Stayed: September 2013, travelled on business
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1  Thank mrw42164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this reviewResponded 9 September 2013

mrw42164,

Thank you for the time and effort for the review. I am very glad that you enjoyed your stay at the Holiday Inn Express in Frankfort, KY. We hope to see you again soon.


Jerred Ross
GM

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Reviewed 22 August 2013

I wish TripAdvisor had a rating between poor and average. This hotel would fit into that category. It isn't poor, but is a below average for a Holiday Inn Express. My first signal that there was a lack of attentiveness was the fact that I checked in at 8:30 pm, and there was still a USA Today at the door of my room. Someone isn't paying attention when this happens. However, it also isn't the biggest deal in the world. Things I liked: the location (right off I-64, lots of nearby restaurants and shops, hotel and room were reasonably clean, mini fridge in my room. What was disappointing: service just seemed a little below standard, I made my rez by phone an hour before and I was given a handicapped suite and was not told this on the phone, bed was too lumpy, and a lack of parking up front.

  • Stayed: August 2013, travelled solo
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Thank scott34515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this reviewResponded 23 August 2013

Thank you Scott for taking the time to reveiw the hotel. I am sorry we were lacking during your experience. We are currently in the process of replacing the mattress. We hope to see you again soon so we can make your stay more enjoyable.

Jerred Ross
GM

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Reviewed 8 August 2013

Nice clean hotel, lobby, bed & bath. Would have liked a little more option for the breakfast choices but its included so one can't be too picky. Would definitely stay here again if in the area. Very centrally located to get to many areas of Frankfort.

  • Stayed: August 2013, travelled with family
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Thank 563ew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this reviewResponded 23 August 2013

I am very happy our hotel meet your needs. We hope to see you again soon.

Jerred Ross
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2013 via mobile

Stayed here on first night on our "Bourbon Trail" tour. Had it been more centrally located , would have stayed another nite. Roomy bathroom, bed not too soft. Hair dryer did not work, I informed the desk. Would stay again.

  • Stayed: July 2013
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Thank Cbryana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this reviewResponded 23 August 2013

Hope you had fun on the Bourbon Trail. Thank you for your time and review. Hope to see you again soon.

Jerred Ross

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Frankfort

Address: 1000 Vandalay Dr, Frankfort, KY 40601-4414
Phone Number:
Region: United States > Kentucky > Frankfort
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Frankfort
Price Range: £90 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Frankfort 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites in Frankfort, Kentucky brings history, business and tourism together. The hotel is located just minutes from the historic Kentucky State Capitol, Governor s Mansion, and Kentucky State University. Guests can enjoy Historic Downtown Frankfort, World Famous Rebecca Ruth Bourbon Candy Factory as well as the Kentucky Bourbon Trail including Woodford Reserve, Buffalo Trace, Makers Mark, Wild Turkey, Jim Beam, and Four Roses Distilleries. The Holiday Inn Express & Suites is within walking distance of several places to dine. Horse lovers will enjoy the short distances to both the Kentucky Horse Park which hosts the 2010 Equestrian games as well as Keenland race track and Lakeside Arena. Frankfort, Kentucky is also the final resting place for American Hero Daniel Boone. Frankfort, Kentucky is situated between Louisville International Airport and Bluegrass Airport in Lexington right off I-64 exit 53 B, The Holiday Inn Express Hotel & Suites is Frankfort, Kentucky's best option for lodging. The Holiday Inn Express Hotel & Suites has 67 rooms, including 3 Jacuzzi suites, indoor-heated swimming pool, Free Hot Breakfast, 24-hour guest laundry, fitness center, business center, HSIA, and a lavish 1350 sq. ft. meeting room. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Frankfort
Holiday Inn Express Frankfort
Frankfort Holiday Inn

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