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“Two more visits”

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Best Western Parkside Inn
Ranked #2 of 10 Hotels in Frankfort
Certificate of Excellence
Reviewed 26 June 2013

I've been back to this hotel a couple more times since my last review. Nothing has really changed, except the last time I was there I requested a first-floor room and ended up on the second floor. There's no elevator, and I'm not handicapped, but my knees don't like the stairs. In their defense, that night there were quite a few guests. One plus was that the shower head in that second-floor room seemed to push out more water pressure than some of the other rooms I've been in.

The wi-fi speed seems to have improved over previous visits.

Sadly, I note that in the process of trying to find a room for my wife for the upcoming US 127 yard sale, the Best Western has jacked up prices for that weekend. Nothing like a little price gouging. But the Hampton is doing it as well. I haven't checked on the Holiday Inn Express to see if they are gouging that weekend as well.

This is still a facility I would recommend to anyone due to cleanliness, comfort and friendly customer service.

  • Stayed: June 2013, travelled on business
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Thank millenniumhwy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTWESTERNPARKSIDE, Manager at Best Western Parkside Inn, responded to this reviewResponded 23 July 2013

Thank you for taking the time to share your experience with us again. I am glad to see that your stay has improve from the last time you stayed with our hotel. I am sorry to hear that your requests weren't met during the last stay. We, as a team, strive to meet every request possible for each of our guest. During the US 127 yard sale, it is a very busy time for us as we do book up quickly. We greatly appreciate your stay with us at Best Western Parkside Inn and we look forward to see you again.

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Reviews (526)
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445 - 451 of 526 reviews

Reviewed 21 June 2013

Very well-located hotel, close to highways and about ten minutes to the downtown/capitol area. The room was large, nicely-appointed and extremely clean, with nice beds. The young folks at the front desk were exceptionally pleasant and helpful, as well. You can park at your door, which we appreciated, and the rooms have both indoor and outdoor access, which was very handy during the rain. The only thing I would advise is to get a room near the office, as that is where the pool access and coffee/breakfast area is located, and it would have nice if the desk people could have accommodated me in that respect The breakfast was the normal, but with a hard-working, attentive attendant. I would highly recommend this hotel.

Room Tip: Get one close to the office.
  • Stayed: June 2013, travelled with family
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Thank SYLVIATOPEKA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTWESTERNPARKSIDE, Manager at Best Western Parkside Inn, responded to this reviewResponded 3 July 2013

Thank you so much for sharing such a detailed and lovely review about your trip to Frankfort and Best Western Parkside Inn. It is very nice to hear that you found every step of your visit to be enjoyable.
We are happy to hear you found the hotel to be in perfect place, close to the interstate and close to all the local attractions. Our front desk staff works very hard to ensure that every guest is greeted with a smile and does anything possible to make your stay more comfortable. The housekeeper’s work incredibly hard to ensure anyone checking in has an above satisfactory clean and pleasant room. Thank you for choosing the Best Western Parkside Inn to stay with while passing through Frankfort we hope to see you back again soon!

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Reviewed 19 June 2013

Always looking for a convenient and clean place for accommodations during a stay for my bike riding visits, I relied upon Best Western Parkside Inn to fill this need. And I found it to be more than satisfactory. The rooms were clean, neat and well stocked with essentials. The amenities were above average and the people that worked there in every capacity was helpful, cheerful and very knowledgeable. I will be staying here during my next visit to the Frankfort area.

Room Tip: Plan ahead and do your homework, call Best Western Hotels and check their rates.
  • Stayed: June 2013, travelled solo
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Thank dennisc906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTWESTERNPARKSIDE, Manager at Best Western Parkside Inn, responded to this reviewResponded 3 July 2013

I am ecstatic to hear that we could fill your needs for a convenient, clean and above satisfactory room while staying at the Best Western Parkside Inn! I am happy to hear you found your room well stocked with the essentials and you found our amenities to be above par.
Our front desk staff prides themselves on being knowledgeable and courteous to anyone walking through the front doors and they will be happy to hear your praise.
From all of us at the Best Western we hope to see you back soon to stay with us. Thank you again for taking the time to fill out a review and giving us some of your feedback.

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Reviewed 18 June 2013

We were in Frankfort for two days had never stayed at the Best Western before. We were satisfied with the room and the location. The bed was comfortable and the room was large. The motel is rather spread out and we were at an end room, it was no problem except the parking filled up early and we parked quite a distance from our room. The pool qwas great!!! The pool area was clean and quiet and the indoor/outdoor concept was nice. The rate was good for the area and well worth the money. The breakfast was good and the breakfast staff kept the supplies stocked well. We were in the middle af a downpour at checkout and the dest staff said to stay as long as we needed and extended our checkout for two hours.

  • Stayed: June 2013, travelled with family
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Thank formersandman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTWESTERNPARKSIDE, Manager at Best Western Parkside Inn, responded to this reviewResponded 2 July 2013

Thank you for sharing your comment and input about our property! We are so glad to hear that you enjoyed your stay. We are ecstatic you found your room so spacious and the hotel to be in a great location right off the interstate and close to all the local attractions.
We are happy to hear you enjoyed the pool area and the breakfast in the morning they are both definitely a favorite amenity of all our guests. Our breakfast attendant’s work very hard to ensure every guest has anything they need and make sure everything is hot, ready and stocked.
I am sorry to hear you all had trouble finding a parking spot close to your room upon returning to the hotel. When we have a full house and meetings going on parking can tend to get a little jammed but we do have adequate parking for everyone at the hotel. We hope to see you back to stay with us again soon!

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Reviewed 14 June 2013

Traveled with a group of coworkers to local meetings. Over 1/2 of us had issues with our rooms ranging from holes in tiles in bathrooms to rooms that smelled of smoke that were supposed to be non smoking rooms. The front desk was accomodating and moved us around (although, for one, they only offered an air cleaner for the smoke smell). Property is older and is showing its age a bit. Carpet needed to be better vaccuummed in rooms. Housekeeping left clean towels in bags on the door for multiple rooms throughout the property on our second day. My room had been straightened, but clean towels left in a bag on the door? Laundry issues? And if so, why not put them in the rooms when the towels were done? A bit lazy. Also, bed linens were super thin. Breakfast area was tiny, but kept well stocked. For the rate, not a bad deal, but wouldn't choose to stay here again if I had a choice.

  • Stayed: June 2013, travelled on business
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Thank bassy92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2013

Out of the three hotels we stayed at while on our honeymoon, this one tops the scale. Super clean room, wonderful water pressure in the shower, nice TV and the indoor/outdoor pool. The only downside was the rather hard bed.

  • Stayed: June 2013, travelled as a couple
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Thank nickwi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTWESTERNPARKSIDE, Manager at Best Western Parkside Inn, responded to this reviewResponded 11 June 2013

From everyone at the Best Western Parkside Inn we would like to thank you for taking the time to write a review and giving us some of your feedback. We are happy to hear you enjoyed your stay with us for your honeymoon and congratulations on tying the knot!!
Our housekeeper’s work very hard to ensure that every guest that checks in has a room that is clean, comfortable and exceeds expectations. They will be ecstatic to hear you enjoyed your room and found it to be exceptionally clean. We hope to see you back to stay with us again in the near future!

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Reviewed 5 June 2013

  • Stayed: May 2013, travelled with family
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Review collected in partnership with Best Western
Thank MrsParson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BESTWESTERNPARKSIDE, Manager at Best Western Parkside Inn, responded to this reviewResponded 6 June 2013

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Additional Information about Best Western Parkside Inn

Address: 80 Chenault Drive, Frankfort, KY 40601-9260
Phone Number:
Region: United States > Kentucky > Frankfort
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Frankfort
Price Range: £81 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Parkside Inn 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Best Western Parkside Inn is located within the rolling hills of the Blue Grass Region. We invite you to kick your feet up and experience the comfort of our spacious rooms. Take advantage of the convenient parking we offer our guests on the first floor. Start your day with a heart-pumping workout in our 24-hour fitness facility. Grab your swimwear and enjoy a refreshing dip in our heated indoor pool. During the warmer months, swim from inside to the connecting outdoor pool and catch some of those summer rays. Whether your stay is for business or leisure, we will always have a deluxe continental breakfast with freshly prepared waffles waiting each morning. Should you need directions or assistance of any kind, our staff is available to assist you 24-hours a day. The Best Western Parkside Inn is minutes away from many government agencies such as Administrative Office of the Courts, the Attorney General's Office and KY Auditor of Public Accounts. Hop on the infamous KY Bourbon Trail and take in the Woodford Reserve Distillery, the Buffalo Trace Distillery and then head to Lawrenceburg to tour the Wild Turkey and Four Roses Distillery. ... more   less 
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Also Known As:
Best Western Parkside Hotel Frankfort
Best Western Frankfort
Frankfort Best Western

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