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All reviews room was clean complimentary breakfast nice hotel would stay here again lots of restaurants bourbon trail no exception nice breakfast a great stay waffles woodford reserve staff was very friendly business trip convenient location front desk staff buffalo trace the breakfast area
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Reviewed 26 June 2018

The staff was friendly and personable. The property needs to be updated and cleaned. I used to stay at this Hampton Inn location for work a few years ago, returned recently for a personal stay and was somewhat disappointed. Staff exceeded my standards, quality of property, however, was disappointing for a Hampton Inn hotel.

  • Stayed: June 2018, travelled solo
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Review collected in partnership with Hampton
Thank Aaron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa P, General Manager at Hampton Inn Frankfort, responded to this reviewResponded 29 June 2018

Thank you so much for taking the time to post a review of our property. We value all guest feedback, positive and/or negative. Hilton makes certain that all their hotels stay up to brand standards with constant improvements. Though we may be showing some grey around our edges, the staff works extremely hard on the upkeep and cleanliness of our hotel. Thank you for letting us know where we exceeded your expectations. We realize a traveler has many lodging options. We thrive on competition! That is what makes us move toward the top. We do hope that you come back and stay with us again and let us show you how truly awesome we can be.

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Reviewed 25 June 2018

I have stayed here before and I have stayed at Hampton Inns often. This one is as good as any that I have stayed at. For some reason this hotel got a low rating (online, not sure where anymore). 6 more characters

  • Stayed: June 2018, travelled on business
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Review collected in partnership with Hampton
Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise H, Guest Relations Manager at Hampton Inn Frankfort, responded to this reviewResponded 26 June 2018

On behalf of Hampton Inn Frankfort we would like to thank you for taking the time out of your day to leave us a review. It is positive reviews, such as yours, that will help our rating increase. We hope to see you again soon!

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Reviewed 19 June 2018

we have stayed here for the past 8 years during 127 garage sales, staff always very friendly no matter how busy, room also clean, just a very nice place to stay, have never had any complaints in all the years we've stayer here. Great location, close to many restaurants.

  • Stayed: August 2017, travelled as a couple
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Thank deb s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise H, Guest Relations Manager at Hampton Inn Frankfort, responded to this reviewResponded 20 June 2018

On behalf of Hampton Inn Frankfort I would like to thank you for taking the time out of your day to send us feedback of our stay. We strive to ensure all of our guest are Happy. We listen to all the questions, concerns and compliments we receive, also forwarding the feedback to our staff so everyone knows what area's we need to work on or have excelled in. We hope you continue to stay with us in the years to come.

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Reviewed 16 June 2018 via mobile

Stayed here one night on a Friday night . I was impressed with the cardless entry to our room. Using the Hilton honors app you have the ability to unlock your door with your phone. Which was neat not having to keep up with a door key card.
The room was clean and the desk clerks was friendly enough . I would stay here again!

Stayed: June 2018, travelled with family
Thank Erod44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise H, Guest Relations Manager at Hampton Inn Frankfort, responded to this reviewResponded 20 June 2018

On behalf of Hampton Inn Frankfort we would like to Thank you for taking the time to give us feedback from your stay. We are pleased to hear you enjoyed the our digital key option. We strive to make our guests Happy! We hope to see you again soon if your travels bring you back our way!

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Reviewed 12 June 2018

This is an excellent well kept hotel. The staff were helpful, especially a personal trip by the front desk lady to put captioning on my husband's TV. the room was clean, big, lots of towels. Everything worked. Lots of restaurants nearby to walk to. Great place to hang out for a few days while doing the Kentucky back roads. We're coming back!

Room Tip: Stay for a few days and enjoy the beautiful countryside
  • Stayed: May 2018, travelled with family
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Thank E B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise H, Guest Relations Manager at Hampton Inn Frankfort, responded to this reviewResponded 20 June 2018

On behalf of Hampton Inn Frankfort we would like to thank you for your review and and the positive feedback. We strive to ensure all our guest feel welcomed and are Happy with their stay. I am so glad to hear you had the chance to experience our guest assistance first hand with the personal trip by our front desk staff to help correct your T.V. We hope to see you again soon!

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