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Holiday Inn Express Hotel & Suites Franklin
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Reviews (332)
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259
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All reviewsfront deskexcellent hotelhot tubcinnamon rollsbreakfast roomi highly recommend this hotelbreakfast staffthe general managersuper friendly stafffamily reunionwonderful staynext morningwe've stayedgreat stopafter a long daycookiesyogurt
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Reviewed 28 September 2011

My family of four stayed one night at this hotel while on a road trip. We arrived around midnight and had no problems checking in to our reserved room.

We alway do a bed bug check before unpacking the car, and we did not find any evidence of bedbugs. The room was very clean.

The beds and pillows were very comfortable.

The only downside to our stay was that the walls are very thin, and we heard the alarm clock from the next room going off at 6:00 am. It went off for 30 minutes. I'm going to guess that no one was in the room. Then, at 6:40, OUR alarm clock went off. We did not set it, so it must have been set by a prior guest and not turned off. So check the alarm clock in your room before you go to sleep to make sure it won't go off unexpectedly and wake you up.

The breakfast was okay, exactly what you would expect. The eggs were good, not rubbery as they sometimes are at breakfast bars. They had scrambled eggs, hard boiled eggs, sausage, biscuits, gravy, pancakes, instant oatmeal, yogurt, lots of breads, including french toast, and bananas. Also coffee, tea, milk, and juice.

The staff was very friendly. The hotel was very easy to find off the freeway. I'd stay again.

  • Stayed: September 2011, travelled with family
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Thank scrapulous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2011

Stayed here with my husband as an overnight on a road trip. Could not believe the wonderful welcome from the front desk. Hotel common areas and room were very clean. Breakfast was plentiful and very good. They had coffee, hot chocolate and tea 24/7, and fruit was always available--apples, oranges, bananas. Got a great dinner recommendation from the desk staff, and also got a discount! Would definitely stay here again if passing through on a trip,

  • Stayed: September 2011, travelled as a couple
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1  Thank citrusgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2011

An excellent stay. Went to a family members 90th Birthday and the stay and Employees could not have been any better.

  • Stayed: September 2011, travelled with family
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Thank adhunt9305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2011

We were traveling through the area this weekend and decided to stay at this hotel, as it looked to be the newest in the area. The hotel is very nice and we got a good rate. The man working the front desk was very pleasant. The lobby area is very nice. The room was clean and beds comfortable. Despite being next to the interstate we could not hear any traffic. The hot breakfast was typical H-I-E, but worked for us. Would definitely stay there again if traveling through the area.

  • Stayed: August 2011, travelled with family
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Thank gatdaddy3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2011

My wife and I stayed here on our way back from Nashville. The manager (Santosh Xavier) was fantastic and the hotel was spotless!! The kids had a great time. breakfast was very, very good and the pool was very clean. I would definately recommend this hotel.

On another note, Santosh.... come to Canada and visit Niagra Falls!!

  • Stayed: August 2011, travelled with family
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1  Thank Dave_and_Nicky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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