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“Great place to stay”

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Holiday Inn Express Hotel & Suites Franklin
Ranked #1 of 10 Hotels in Franklin
Certificate of Excellence
Scottsville, Kentucky, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place to stay”
Reviewed 27 February 2012

The staff at the Holiday Inn were extremely curteous, willing to go out of their way to see that our were well taken care of and, most importantly, provided the cleanest rooms and facilities which speaks to their customer satisfaction guarantee. If you're looking for a great place to stay, a wonderful staff to assit you and reasonable prices this is the place to be.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rex E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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307 reviews from our community

Traveller rating
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    13
    1
    5
See reviews for
119
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Level 4 Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 February 2012

We stayed here for one night on our way home to Michigan from Florida. The hotel was very clean and the front desk was very friendly. I only wish we could have found a discount to bring the cost down a little. The breakfast starts at 7am which is 8am Michigan time so we got a later start then I wanted. Overall we would recommend this hotel

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mezzal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntsville, Alabama
Level 5 Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 February 2012

This hotel is one of the best HI Express places we have stayed. The front desk staff were friendly and efficient--providing us the room location we asked for at registration. The evening cookies were a great snack. Even played checkers at the table in front of the stone fireplace where breakfast is served.
Very nice room, king bed was plenty comfortable, bonus was a jacuzzi for soaking after a long day and travel. Room was very clean, no problems at all.
We'd highly recommend staying at this hotel.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BK13906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Byron Center
Level 6 Contributor
111 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 7 February 2012

We just experienced another stay and were very pleased. I thought the first couple of times it was because it was new, or due to the fact I was a Platinum Priority Club member, however, as our visits were so infrequent, it had to be the "culture" of the management. It is very clean and comfortable and the feeling of safety is evident throughout. We stay there whenever we are in the area!

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BobKaiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rarden, Ohio, United States
1 review
Reviewed 2 February 2012

Stopped here as a tired traveler. Chose HI because my rewards program. Glad I did. Very nice place, clean, convenient. A little road noise from the interstate, but that is to be expected for the location. Manager was polite, friendly and even recommended a nice place to eat. Definitely recommend this hotel.

Room Tip: Chose a room close to an entry/exit as this is a smoke free hotel.
See more room tips
  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntsville, Alabama
Level 1 Contributor
4 reviews
Reviewed 31 January 2012

I stay at this HI Express frequently and have for the past 3 years. It is the best run HI Express in the country. I'm not sure where Mitch60750 is coming from but I have never encountered a problem with bed bugs (or any other sanitation or pest problem). The hotel is always clean, neat. I find this property to be nicer and better maintained than most higher end hotels. The staff is efficient, attentive and courteous.

Room Tip: I like a room on the 3rd floor near the middle of the hallway as the wireless connection is stronger...
See more room tips
  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgia
Level 5 Contributor
89 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 22 December 2011

This is a new hotel, clean, smells fresh, nice lobby, nice pool, good work out facility. Will stay here again. I would recommend this to anyone. Much better than Hampton Inn next door.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bubbie2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Franklin

Property: Holiday Inn Express Hotel & Suites Franklin
Address: 85 Neha Dr, Franklin, KY 42134-7846
Phone Number:
Region: United States > Kentucky > Franklin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Franklin
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Franklin 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Holiday Inn Express & Suites Franklin, KY is conveniently located at I-65, Exit 2. Our hotel is only a days drive from Chicago or the Gulf of Mexico, making this Franklin hotel a great stopping point while traveling north or south. Franklin, KY has been honored as one of the 50 Best Small Southern Towns. While visiting us, enjoy the many antique shops the city has to offer. If shopping is not your cup of tea, the Kentucky Downs Race Course hosts the Kentucky Cup Turf Festival & offers year-round simulcasts. You can also experience a great round of golf at the Kenny Perry Golf Course. Our Holiday Inn Express & Suites offers spacious & luxurious guest rooms. Keep in touch with your office or home with free wired/wireless high-speed Internet access and stay productive working from your desk & ergonomic chair. Enjoy viewing your TV programs on our 32 HDTV then enjoy a restful night s sleep with the Simply Smart Bedding Package. Start your day with the guest No. 1-rated Stay Smart Showerhead . Get a Smart Start on your day with the hot Express Start breakfast bar, with the world's best-tasting cinnamon rolls! We hope you'll enjoy the other features of our Holiday Inn Express as well, such as our 24-hour fitness center, business center & a refreshing heated indoor pool.We look forward to welcoming you to the Holiday Inn Express & Suites Franklin where Kentucky meets Tennessee & where heritage meets hospitality. ... more   less 
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