We stayed at the hotel for one night traveling through the area looking for accommodations close to the freeway. It appears to be relatively new.
Plus: chips, salsa, cookies and bottled water offered on arrival; room (King suite) was spacious; friendly personnel.
Minus: New desk clerk at check-in was geniuinely concerned about guest satisfaction but did not know how to use software and did not know what kind of rooms the hotel had or whether they had microwaves. Bathtub had mildew. People had parked vehicles hauling trailers across the spaces in front of the entrance, so everyone but the early arrivals had to park further away. Different desk clerk on check-out also was new and did not know how to work the software either.
- Official Description (provided by the hotel):
- Holiday Inn Express & Suites Franklin, KY is conveniently located at I-65, Exit 2. Our hotel is only a days drive from Chicago or the Gulf of Mexico, making this Franklin hotel a great stopping point while traveling north or south. Franklin, KY has been honored as one of the 50 Best Small Southern Towns. While visiting us, enjoy the many antique shops the city has to offer. If shopping is not your cup of tea, the Kentucky Downs Race Course hosts the Kentucky Cup Turf Festival & offers year-round simulcasts. You can also experience a great round of golf at the Kenny Perry Golf Course. Our Holiday Inn Express & Suites offers spacious & luxurious guest rooms. Keep in touch with your office or home with free wired/wireless high-speed Internet access and stay productive working from your desk & ergonomic chair. Enjoy viewing your TV programs on our 32 HDTV then enjoy a restful night s sleep with the Simply Smart Bedding Package. Start your day with the guest No. 1-rated Stay Smart Showerhead . Get a Smart Start on your day with the hot Express Start breakfast bar, with the world's best-tasting cinnamon rolls! We hope you'll enjoy the other features of our Holiday Inn Express as well, such as our 24-hour fitness center, business center & a refreshing heated indoor pool.We look forward to welcoming you to the Holiday Inn Express & Suites Franklin where Kentucky meets Tennessee & where heritage meets hospitality. ... more less
- Reservation Options:
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