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“Enjoyed our stay and would recommend.”

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Holiday Inn Express Lexington-North Georgetown
Ranked #7 of 14 Hotels in Georgetown
Certificate of Excellence
Reviewed 29 June 2014 via mobile

Looking for a place to stay on our trip through KY on the way back to CVG. Reviews looked good on TA so booked this location. Property is in good condition and well maintained. Could tell it used to be something else and was told originally it was a full service Holiday Inn. Room was large and everything worked. Staff was friendly. Check in was fast and easy with my requested room choice honored. Easy access off the highway with many food choices close by. Would certainly stay here again and recommend to others.

Stayed: June 2014, travelled as a couple
Thank remarcm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSizemore, General Manager at Holiday Inn Express Lexington-North Georgetown, responded to this reviewResponded 30 June 2014

You are a Rock Star!

Being a Five Year old hotel that converted from a Holiday Inn to a Holiday Inn Express, our purpose is to prove to ALL our guests what hotel service can really be. We take pride in providing a clean, safe, and well maintained property for you to relax in, so you don't have to worry about all those hassles you may see at many other locations.

It warmed our souls to read that your stay was excellent! Come back and see us again because we miss you already!

Your Biggest Fan!

W. Sizemore
General Manager

Holiday Inn Express
Georgetown, KY

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123 - 129 of 203 reviews

Reviewed 27 May 2014

First impressions frequently say a lot about a place, and this Holiday Inn Express is certainly no exception. The lobby is huge, clean, and beautiful. The young lady at the desk who checked us in was very friendly and helpful. The rooms were clean and comfortable. We had to contact the front desk / management during our stay about a small issue and it was taken care of promptly and satisfactorily. Unlike many other hotels (or even other businesses) you can tell the management and staff at this Holiday Inn Express personally care about their guests' satisfaction. We got a great deal at this hotel using a Priceline Express deal; however, we will gladly pay regular price to stay at this hotel in the future. Amazing stay! Thank you!

  • Stayed: May 2014, travelled with family
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1  Thank Peter29680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSizemore, General Manager at Holiday Inn Express Lexington-North Georgetown, responded to this reviewResponded 29 May 2014

Thank you, from the bottom of my heart, for your wonderful review about your stay with us. It is true, our staff here takes great pride in the satisfactin of all our guests. After all, without you, there would be no us :)

I thank you again for all the kind words you had to say about our home. We look forward to seeing you again if ever you are in the area!

Best Regards and Warm Cinnamon Rolls!

W. Sizemore
General Manager

Holiday Inn Express
Georgetown, KY

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Reviewed 13 May 2014

I have stayed in many 5 star hotels, so just to clarify, I am not rating this hotel in the same category...however, for it's class, it's one of the nicest Holiday Inn Express hotels I've ever stayed in. It was built 5 years ago, but looks brand new. The room was very clean and the furnishings, carpeting and bathroom have been well maintained. The staff was very friendly and attentive and the housekeeping staff made sure we had fresh towels each day. We did not eat the complimentary breakfast, but the lobby and dining areas were very nice. The complimentary WiFi worked really well.
We always stay in this type of hotel (also Hampton Inn and Courtyard by Marriott) whenever we are on the road for my daughter's horse show competitions. She was competing in the Kentucky Spring Hunter/Jumper Show and it was about 10 minutes from the Kentucky Horse Park. There is a Walmart next door, which was very convenient...and a Starbucks 2 minutes across the way! We will definitely return to this property whenever my daughter has horse shows in Kentucky.

  • Stayed: May 2014, travelled with family
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Thank ederose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSizemore, General Manager at Holiday Inn Express Lexington-North Georgetown, responded to this reviewResponded 16 May 2014

"Exellent Guests!"

Our entire hotel just rejoiced after reading your wonderful review! Although we are not a "five star" resort style hotel, we do attempt to provide our guests with a similar experience with service and amenities as one might find in such a hotel.

Your review was a wonderful treat and we are so thankful to you and yours.

We look forward to having you back again soon!

Warmest Regards!

W. Sizemore
General Manager

Holiday Inn Express
Georgetown, KY

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Reviewed 2 May 2014

Staff were outstanding. Very friendly, real hometown feel. Hotel itself is incredibly nice - very clean and great furnishings in a very nice appointed modern decor. Location is good, a little off the road which is nice but close to everything one would need. Overall, this is a great place to stay!

  • Stayed: April 2014, travelled solo
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Thank novamatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSizemore, General Manager at Holiday Inn Express Lexington-North Georgetown, responded to this reviewResponded 5 May 2014

Thank you so much for your wonderful review. I am glad that you enjoyed your stay and I hope that we have the opportunity to serve your future lodging needs!.

Best Regards and Warm Cinnamon Rolls!

W. Sizemore
General Manager

Holiday Inn Express
Georgetown, KY

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014 via mobile

The hotel staff was fine and the rooms were as expected of a HI Express but the management is inflexible and I would expect to be treated a little more fairly given the fact I am a platinum IHG member and have been for years. I will be moving 300 plus nights of business to a competitors property in Georgetown. If I find out that any of our 70,000+ employees are staying at rainmaker hospitality managed properties this will stop.
A very unfortunate situation for a loyal customer.

Stayed: April 2014, travelled on business
2  Thank rainmakerno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSizemore, General Manager at Holiday Inn Express Lexington-North Georgetown, responded to this reviewResponded 5 May 2014

I want to personally apologize if our communications had, in any way, came across as unappreciative. I greatly appreciate each and every one of our guests, regardless of whether you stay one night or 100 nights per year, as each person is incredibly important to the success of our business.

When booking reservation through online third party websites, I unfortunately have no control over the cancellation policies that such a company maintains. Although we allow up until 6 p.m. on the day of arrival to cancel if you book directly through us, many online booking sites have their own requirements that may be 24 hours in advance. As much as we attempt to assist guests who cancel a reservation made through a third party website, we have no control over the charges on your card as we were not the ones that charged the card and do not actually have your card information. In these instances, I can attempt to contact the company on your behalf, but even if we cancel your reservation, they may still charge your card for cancelling late according to their policies. I understand how frustrating this must be for you and I am heart broken that there wasn't anything I could do to help you in this horrible situation.

Being a business that is entirely about people, I strive to make sure that we treat every individual as the most important person in the world, and I am so very sorry that I fell short of that goal in this instance. If there is anything further I can do to assist you in this matter, please do not hesitate to let me know.

W. Sizemore
General Manager and Friend

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Reviewed 19 April 2014

Staff is outstanding. rooms are very clean and well appointed. Standard IHG breakfast fare. great location off the beaten path and quiet. We got a room on the backside where there is no parking and no lights! Parking can be a challenge as the lot seems to be smaller than normal especially when vehicles with trailers park.
Thanks for a great stay!

Room Tip: stay on the back side with no parking.
See more room tips
  • Stayed: April 2014, travelled on business
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Thank Adam56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSizemore, General Manager at Holiday Inn Express Lexington-North Georgetown, responded to this reviewResponded 21 April 2014

Thank you from the bottom of my heart for taking the time to leave review from your prior stay at our home! I am thrilled that you enjoyed your stay with us and am so thankful you chose your Holiday Inn Express as the hotel of your choice while in the Georgetown, KY area!

We look forward to seeing you again next time you are in the area! Thanks again for being so super awesome!

Best Regards and Warm Cinnamon Rolls!

W. Sizemore
General Manager

Holiday Inn Express
Georgetown, KY

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014

We stayed at the Holiday Inn Express Lexington-North Georgetown on April 1-2 during our spring break. Such a beautiful hotel! I'm extremely picky about hotels because they have to be CLEAN and this hotel more than exceeded my expectations! The staff was so friendly. The pool was nice and we really enjoyed our stay. It was the perfect location for us to visit the Kentucky Horse Park the next day, only 10 minutes away! We will definitely stay here again.

  • Stayed: April 2014, travelled with family
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Thank Amy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSizemore, General Manager at Holiday Inn Express Lexington-North Georgetown, responded to this reviewResponded 16 April 2014

Wow! I am so excited to hear that you had a wonderful stay! It is true, we are very close to the Kentucky Horse Park and our housekeepers do a wonderful job everyday making sure that your rooms are as perfect as they were on the day we opened the doors five years ago!

We look forward to having you stop back in and giving us a visit next time you are in the area!

Best Regards and Warm Cinnamon Rolls!

W. Sizemore
General Manager

Holiday Inn Express
Georgetown, KY

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Lexington-North Georgetown

Address: 140 Osbourne Way, Georgetown, KY 40324-9636
Phone Number:
Region: United States > Kentucky > Georgetown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Georgetown
#2 Romantic Hotel in Georgetown
#4 Business Hotel in Georgetown
Price Range: £97 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Lexington-North Georgetown 3*
Number of rooms: 85
Official Description (provided by the hotel):
The new Holiday Inn Georgetown Lexington hotel conveniently located to major businesses: Toyota, IBM, Lexmark & 3M. Our Georgetown Lexington hotel is minutes from Historic Downtown Georgetown & Georgetown College were you can visit the Cincinnati Bengals Training Camp. Stay with us once & we are sure you will make our Georgetown, KY hotel your preferred corporate hotel, or relaxing escape. Our amenities include free wire/less HSIA, desk & chair, micro/fridge, meeting rooms & 24 hour business & fitness center. Relax & enjoy our heated indoor pool. This centrally located hotel surrounded by Kentucky s Bluegrass Region, features Kem s Restaurant, full service restaurant & lounge. See why the Kentucky Horse Park is the perfect host for The Alltech Federation Equestrian International World Equestrian Games in 2010. Feel the earth shudder at Toyota Motor Manufacturing Kentucky, during one of the top 10-industrial tours in America. Ride a horse, paddle a canoe, bike or drive some of America's most scenic back roads. Browse antique shops, bargain in vast flea markets, or pick up values at the Factory Stores of America Outlet Center. Our Georgetown, KY hotel is convenient for: Breyer Fest, International Kite & Culture Festival & the Festival of the Horse. No matter what your plans, a corporate meeting, a family reunion, wedding, or your sporting event, we welcome you to make your stay exceptional. ... more   less 
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Also Known As:
Holiday Inn Lexington-North Georgetown Hotel Georgetown

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