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“Nice little motel!”

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Patti's Inn & Suites
Ranked #2 of 4 Hotels in Grand Rivers
Certificate of Excellence
Reviewed 18 March 2014

This is a very nice motel. The room are clean, the staff is very friendly, and the bed is comfortable. The breakfast goes well beyond the Continental breakfast that most motel chains serve. And the price is very reasonable, especially for all you get.

The only reason I didn't give this the top rating is because there is no on-site restaurant -- the restaurant is about 5 miles away -- and the motel caters to workers who start their day at about 5:00 AM! Not the fault of the motel or the staff, but there is a lot of door slamming between 5 and 6 AM.

  • Stayed: March 2014, travelled on business
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4  Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim_Manager, General Manager at Patti's Inn & Suites, responded to this reviewResponded 28 April 2014

Thank you for leaving such a positive review of our establishment! We strive everyday to fulfill all of our guests needs and hopefully we did just that for you! We look forward to your return in the near future and thank you for staying with us!

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118 - 124 of 183 reviews

Reviewed 28 February 2014

good location for us as we wanted to eat at Patti's 1880 as some friends had recommended this. Our arrival was great as the front desk girl, Robin (Robyn?) was absolutely excellent. Nothing too much trouble and very friendly and helpful.
Room fairly basic but the place isn't expensive so that's fine. Not the cleanest in the world as dirt on wardrobe, looked like some one's foot? Also dead bugs on window sill, lady bugs so nothing awful but still they'd been there a while. Bathroom needs upgrading, bath chipped and generally tired.
Breakfast dire, the worst we've had while travelling which is certain a pity as we went here as we wanted to go to owners' restaurant which is about 4 miles away. Why have a dire breakfast when you own a restaurant which serves good food and has a good reputation? Really charge a little more and leave your guests with a good impression.
Morning checkout staff need to take a note from the evening check in and get pleasanter. It's the last impression that lasts!

  • Stayed: February 2014, travelled as a couple
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1  Thank toniShanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim_Manager, General Manager at Patti's Inn & Suites, responded to this reviewResponded 28 April 2014

Thank you for taking the time to leave your feedback. We apologize that the rooms were not cleaned to your satisfaction. We have incorporated a plan that will insure common insects to be removed in a timely manner. We apologize that our breakfast didn't serve you well and hope that feedback will help us improve to our guest's likings. We value you as our guests and will continue to improve. Thank you!

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Reviewed 6 December 2013

I was recently forced to stop driving due to weather while moving to Alaska for the Army. The staff at Patti's Inn & Suites was extremely friendly and helpful. The gentleman working was even kind enough to offer me dinner. I am very glad that I stopped there and would do it again if I was passing by.

  • Stayed: December 2013, travelled solo
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1  Thank MUAV8R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2013

Well, after our first visit, we just had to go back to see how the hotel was decorated. Awesome! The Christmas decorations from the foyer through the doors into the lobby, it was "beginning to look a lot like Christmas." Not only that but each floor had it own set of decorations. Just step off the elevator and take in a view of one of the Christmas trees. The staff was again very accommodating and helpful. It was a wonderful stay.

Room Tip: The mini-suites on the second floor run about $10 cheaper per night and offer almost the same space...
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  • Stayed: November 2013, travelled with family
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1  Thank TnDucki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2013

we had picked this spot after coming from florida stay was great ,good place to stop , close to interstate 24 ,staff great! bed was hard. good breakfast. it was located just the right amount of distance between florida and iowa for a stop

Room Tip: stay on 3 floor
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  • Stayed: October 2013, travelled as a couple
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Thank david s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2013

The family and I had been on the road for several hours when we came upon Patti's Inn's and Suites. From the time we walked in till the time we checked out we were very well taken care of. The staff went out of there way to take care of our needs. As for the rooms that we were given, I could not have asked for any better. They were very clean and was as cozy as my on bedroom at home. We would like to tell the staff, thanks for all you did for us while we were there. I have been in several hotels over the years and have talked to several different managers, but after talking to the manager at Patti's Inn's and Suites, I was blown away. Kim went out of her way to make sure we were comfortable. She was able to get us in the rooms we needed and also made sure we know where everything was at in the area. Her and her staff even took us to the store while our car was being worked on. Once again, thank you for everything and yes we will be back again very soon.

  • Stayed: September 2013, travelled with family
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1  Thank Monroe J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2013

The hotel was older and the lobby was nice. However, the rooms (and we had 2 as we moved about midnight to another room) were small and both rooms had airconditioning problems. The air would cut off automatically before even cooling the room. The rooms were very small and needed definite ubdating. We were not able to sleep and should be issued a refund as this was our worst hotel experience in over 40 years of travel. I would definitely not recommend this hotel to anyone. And, if I had not eaten at Patti's in past years, after checking into the hotel, I would assume the retaurant was connected in some way (and it might be), but this would be a disgrace to the fine restaurant in Grand Rivers.

Room Tip: Not sure as we had to switch rooms in the middle of the night due to inadequate air conditioning and...
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  • Stayed: September 2013, travelled as a couple
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Thank jvbarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim_Manager, General Manager at Patti's Inn & Suites, responded to this reviewResponded 26 September 2013

We are very sorry about the issue you encountered on your previous stay. Customer satisfaction is our highest priority and we appreciate your comments. We would like to discuss your issues further but due to your type of reservation with Priceline, we do not have any contact information. Please contact Hotel Management so we may discuss your stay. We look forward to hear from you.

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Additional Information about Patti's Inn & Suites

Address: 1017 Dover Rd, Grand Rivers, KY 42045-9324 (Formerly Microtel Grand Rivers)
Region: United States > Kentucky > Grand Rivers
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 4 Hotels in Grand Rivers
Price Range: £54 - £59 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Patti's Inn & Suites 2.5*
Number of rooms: 58
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Also Known As:
Patti`s Inn And Suites
Patti`s Hotel Grand Rivers
Microtel Grand Rivers
Grand Rivers Microtel

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