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“Would not come back”

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Quality Inn & Suites
Ranked #2 of 5 Hotels in Grayson
Reviewed 23 February 2013

OK if you are a smoker. Rooms are smoking by room rather than floor or section, so every where smells of smoke. Staff was smoking in pool area so couldn't go swimming. My kids were really upset. Rooms are average double room size. Rooms and fixtures are tired. Needs updating. Staff is nice.

  • Stayed: February 2013
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1  Thank ratchwhit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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57 - 63 of 81 reviews

Reviewed 21 January 2013

Read the other reviews on Trip Advisor- they were pretty accurate. We stayed at this hotel and overall a very well maintained place. Staff friendly rooms pretty spacious. Breakfast was included. Pool was pretty large as well. If travelling there again we would stay if we needed to.

  • Stayed: January 2013
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1  Thank traveler9621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2013 via mobile

Check in went smooth and easy. Rooms were spacious. Plenty of channel choices available. Towels, shower curtains, and duvet covers were all white so you know everything was changed daily not just sheets. There is a $10 charge for refrigerators and no microwaves.

  • Stayed: January 2013
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2  Thank deeadt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2012

Always clean and neat. Staff is friendly and welcoming.
Their free guest breakfast is excellent. Because of its convenient location on I-64, it is the best place to stay between Louisville and Huntington.

Room Tip: There is no elevator, so I always request a downstairs room.
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  • Stayed: December 2012, travelled with family
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1  Thank roxie1527
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2012

I was in town for a funeral and stayed here two nights. It is a good, well-run hotel. The room was clean, quiet and comfortable. The people working here were polite and helpful. The breakfast was better than average and someone was on duty all the time cleaning up and replenishing. The only problem I had was that the room phone wouldn't work for outside calls, either incoming or outgoing. Someone called me and when the hotel tried to transfer the call, it wouldn't work - so she told me that long distance calling was free so I could call out. I tried, twice, but it would connect for a few seconds and disconnect. There wasn't anything the hotel personnel could do at that point. I realize this would not usually be an issue, but in some situations it could be (I was trying to save minutes on my cell phone) so it is something they should fix. Overall, it was a good place to stay and I would recommend it.

Room Tip: Be aware there is no elevator to second floor.
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  • Stayed: October 2012, travelled solo
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1  Thank rmore9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2012

I had a 2 queen bed room on the first floor. Had the heat on so I did not hear any road noise. Room was clean and bed was comfortable. Breakfast had eggs, sausage, and gravy and biscuits, 4 cold cereals, pastries, small muffins and bagels. Attendant cleaned tables as soon as someone left and was frequently checking stock of breakfast items. Pool was small and a little cooler than I would have liked. Temperature of the pool area went down significantly after the sun went down. There is an additional fee for refrigerators. Friendly front desk staff. Would stay here again.

  • Stayed: October 2012, travelled solo
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1  Thank Annette O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2012

I read lots of reviews before booking and this place sounded top notch. When I walked in to the front desk and there is a big sign that says fridges 10.00 additional fee immediately I thought "what is this"? I said something to the clerk that the additional upcharge was unexpected in the USA and she wasn't rude but borderline. I am already paying over 80.00 per night after labor day. The room was small to average size, the beds decent but again full beds instead of queens for this price a little unexpected. The shower was nice good pressure and large in size and the room clean. The breakfast was decent with lots of options. If you are not smoker do not stay on the second floor even if it is a nonsmoking room as the hallways are so strong of smoke odor it is unpleasant.
I would probably stay here again (first floor) if the price was in the 50.00 range even 60 dollar range with the fridge; but not in the 80 price range.

Room Tip: First floor only if you are nonsmoker-- oh yes there is no elevator not a problem for me. However i...
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  • Stayed: September 2012, travelled on business
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2  Thank BLESSEDACRES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Address: 501 C.W. Stevens Blvd, Grayson, KY 41143-2004 (Formerly GuestHouse Inn & Suites Grayson)
Phone Number:
Region: United States > Kentucky > Grayson
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #2 of 5 Hotels in Grayson
Price Range: £40 - £69 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Guesthouse International Inn & Suites Grayson Hotel Grayson
Guesthouse International Inn And Suites Grayson
Holiday Inn Grayson
Grayson Holiday Inn

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