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“Excellent Stay”

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Hampton Inn & Suites Hazard
Ranked #1 of 5 Hotels in Hazard
Certificate of Excellence
Hazard, United States
1 review
“Excellent Stay”
5 of 5 bubbles Reviewed 23 June 2014

I was unfamiliar with the location of the hotel, so I called and the front desk was extremely helpful. The check-in process was very quick and the attendant was friendly. The room & lobby restrooms were nice and clean.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Marilyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew E, Director of Sales at Hampton Inn & Suites Hazard, responded to this review, 24 June 2014
Thank you for your kind review of our property. It's always great to hear that our staff is going beyond expectations in their service to our guests. We appreciate you staying with us and look forward to your next trip to the area!
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315 reviews from our community

Traveller rating
    218
    70
    15
    6
    6
See reviews for
99
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141
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
PA
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 19 June 2014

We chose this hotel as a destination for our geocaching tour. The front desk staff were great and very helpful with restaurant choices. The room was clean and spacious and the comfy beds made for a good nights sleep. There were families on our floor with young children who slammed the doors all night. Wish parents would keep better control of their children running up and down the hallways yelling and screaming. The breakfast area was clean however, the breakfast fare was not up to the usual standards of Hampton Inn. If we were in the area again, we would definitely stay again.

Room Tip: Higher floors may be a bit more quiet.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cmlantz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew E, Director of Sales at Hampton Inn & Suites Hazard, responded to this review, 22 June 2014
Thank you so much for your kind words regarding our property. Our staff goes above and beyond to meet the expectations of our guests and I was glad to see that your most recent stay reflected that. I was sorry to hear that our breakfast items did not measure up and I will look into this. Thanks so much and we look forward to your next stay in the Hazard area!
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Kouts, United States
1 review
5 of 5 bubbles Reviewed 14 June 2014

The hotel was very clean and quiet. 3 kids and they all had fun swimming in the clean pool and it didn't have a lot of chlorine in it. Plenty of food and we always came down late. Nice employees. Will definitely stay here again!!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Tina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew E, Director of Sales at Hampton Inn & Suites Hazard, responded to this review, 16 June 2014
Thank you for your comments! Our staff prides itself on giving our guests the best possible experience and we're glad to hear that this was reflected during your stay. We look forward to seeing you again on your next trip through our region!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, Kentucky, United States
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 10 June 2014 via mobile

I like this place - nice place in a not so nice area.

Nice staff, nice lobby, the work out rooms elliptical machine is a bad model - they need a precor.

Otherwise it's a great place. Best place in hazard ky, hands down

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CJAB1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mary c, General Manager at Hampton Inn & Suites Hazard, responded to this review, 12 June 2014
Hi
Thank you for your nice review for our hotel . I was so happy to see your comments about the nice lobby and staff. We enjoy our guests and i am glad this is showing. As for the fitness equipment we do have an upgrade planned later this year.
Thank You
Mary Combs
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Louisville, United States
2 reviews
5 of 5 bubbles Reviewed 2 June 2014

This hotel has been recently remodeled and was very clean. The only downside was the elevator was broken and we were on the third floor. Everything else was good to go, plus they had a nice breakfast.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Justin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mary c, General Manager at Hampton Inn & Suites Hazard, responded to this review, 4 June 2014
Hi
Yes sir we are good to go now. I am sorry the elevator was down during your stay. I want to thank you for being so understanding. Also it was so nice to see your comment about the hotel being so clean. We hope to see you soon.
Mary Combs
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Lorain, Ohio, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 May 2014

It will be tough for other motels in the area to compete with these folks. It doesn't help that the place looks like they just opened, but it's the people that work here is what separates this Hampton from all others. This includes everyone. Plus, Got some great little side roads to get out & do a little running. I travel a bunch, for business and like the airline I fly, I do have a choice. And I shall always choose this Hampton Inn. Thanks Guys.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Jack K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mary c, General Manager at Hampton Inn & Suites Hazard, responded to this review, 30 May 2014
I want to thank you for taking the time to review our hotel. My staff and i take great pride in our hotel and we love our guest. I am happy this is showing through to our guest. We do hope to see you again.
Thank You
Mary Combs
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Berea, Kentucky
Level Contributor
79 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

The rooms were comfortable and the staff were great. It was a pleasure staying in this hotel if you disregard the elevator ride. We got on the elevator and before it started to go it dropped about an inch or so before leveling out. When we were checking out of the hotel, there was a sign on the elevator saying it was broken and under repair, so we had to bring our stuff down the stairs. I'm on a cane, so that was definitely an inconvenience. But, I am assuming the elevator is fixed at this point, so I would recommend this hotel. Maybe if you have mobility issues you should see if there is a first floor room available though. The problem with that is those rooms are very few in comparison to the other floors.

Room Tip: Mobility issues = first floor.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KYTravelingMama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mary c, General Manager at Hampton Inn & Suites Hazard, responded to this review, 4 June 2014
I want to Thank You for such a positive review for our hotel. With the elevator down it was a difficult time for our guest and staff as well. As you stated we only have limited rooms on the first floor and when you are sold out there is no way to get everyone on the first floor. I am happy to hear you enjoyed your stay. We hope to see you again. Thank you for being so understanding.
Mary Combs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Hazard

Property: Hampton Inn & Suites Hazard
Address: 70 Morton Blvd, Hazard, KY 41701-9447
Phone Number:
Region: United States > Kentucky > Hazard
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Hazard
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Hazard 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Hampton Inn And Suites Hazard
Hampton Inn & Suites Hazard Hotel Hazard
Hampton Inn Hazard
Hazard Hampton Inn

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