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“Needs A Good Cleaning”

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Americas Best Value Inn Hazard
Ranked #5 of 5 Hotels in Hazard
Philadelphia, Pennsylvania
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Needs A Good Cleaning”
2 of 5 bubbles Reviewed 8 May 2012

I stayed at this motel on 5/6/12 and wished I hadn't. When I booked this motel, I specified a nonsmoling room and that was what I was assigned. However, my room reeked of cigarette smoke and there were cigarette burn holes on the chair in the room so I went back to the office and requested to be switched to another room. The clerk insisted that no one had smoked in the room but he did give me another room. The second room wasn’t that clean, there were two dead flies on the nightstand, the sheets had cigarette burn holes in them and the phone, alarm clock and hairdryer were dirty and looked like they hadn't been cleaned for quite a while. The phone was particularly grubby. I felt that the entire room needed a good scrubbing. The next morning as I was getting ready to take a shower, I discovered that there weren’t any towels in the room. I called the front desk to ask for towels, but no one answered the phone, so I had to get dressed and go to the office to get towels. The motel provides a continental breakfast of cereal, muffins, bagels, danish and little sausage sandwiches. Since all of the items were individually wrapped, I felt comfortable eating them. If they had been loose, I would have passed them up.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lulubelle1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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35 reviews from our community

Traveller rating
    4
    7
    5
    6
    13
See reviews for
8
8
1
11
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Crescent City, Florida
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 10 July 2011

We spent 7/5/11 at this hotel in Hazard, Ky. and we want to tell you how much we enjoyed our visit. Reception was great; bed comfortable; room clean; breakfast great; free wireless internet and best of all, price was great. We would highly recommend this hotel to all of our friends! Staff were helpful and friendly. Ponderosa Steak House nearby.
robert barber & phyllis miller

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank disappointed12345_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marsha84, Manager at Americas Best Value Inn Hazard, responded to this review, 14 July 2011
Thank you for taking the time to share your comments. We are very pleased to hear that you were happy with your stay. Hope to see you again soon.
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Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 27 June 2011

Good and friendly service. Reasonable rooms. Moderately clean. Horrible ancient thin hard pillows. Great shower though, quite small bathroom, could use better lighting.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcasa3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marsha84, Manager at Americas Best Value Inn Hazard, responded to this review, 14 July 2011
We appreciate you taking the time to leave your comments. We use these comments to improve our hotel so it is very important to have our guests feedback. We would like you to know that because of your comments we have removed all of the flat pillows in our room and purchased new ones. Thanks again and hope to see you again.
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1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 22 April 2011

The 1:30am knock on my door by a very drunk man was the icing on the cake! This may be due to the fact that a "Sports Bar" is located at the rear of the motel parking lot; its very active on the weekends with lots of cars and people talking loudly until almost 2am. Finding a parking space on the back side of the motel is a challenge after 8pm too; again, due to the "Sports Bar". I did receive a parting gift while loading to leave, a half-full beer can was on the hood of my car. Room was neat, though in need of A good cleaning and maintenance. Hotel staff were polite and helpful.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Llama473
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marsha84, Manager at Americas Best Value Inn Hazard, responded to this review, 14 July 2011
We apologize that your were not 100% satisfied with your stay. We would like you to know that the Sports Bar by the hotel has been closed down and will be reopening as a family restaurant. Thank you for taking the time to give your feedback about your stay. Please come back and see us in the future.
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Chillicothe, Ohio
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 15 October 2010

We spent three nights at the Inn and was very pleased with everything.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elklooker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marsha84, General Manager at Americas Best Value Inn Hazard, responded to this review, 31 October 2010
Thank you for your comments. We are glad you enjoyed your stay and look forward to seeing you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 27 September 2010

very quite no kids stomping on the floor most hotels i've stayed people very nice

  • Stayed September 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank danawebb36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marsha84, General Manager at Americas Best Value Inn Hazard, responded to this review, 31 October 2010
We appreciate your feedback. We always strive to make sure our guests are satisfied. We hope you visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 9 February 2010

I stayed here In jan and will return i thought it was clean and a good location and a good value. the reason i recommed is also the night shift desk clerk steve was friendly and so helpful all hotel employees should be so great . this guy deserves a raise

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank littleky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marsha84, General Manager at Americas Best Value Inn Hazard, responded to this review, 31 October 2010
We are happy you enjoyed your stay and that you will be returning to stay with us. If we can do anything to make your stay more enjoyable, please let us know.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Americas Best Value Inn Hazard

Property: Americas Best Value Inn Hazard
Address: 359 Morton Blvd, Hazard, KY 41701-9418 (Formerly Days Inn Hazard)
Region: United States > Kentucky > Hazard
Amenities:
Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Hazard
Price Range (Based on Average Rates): £
Hotel Class:2 star — Americas Best Value Inn Hazard 2*
Number of rooms: 60
Official Description (provided by the hotel):
Come enjoy Americas Best Value Inn in Hazard, Kentucky a great Hazard Hotel. We are located directly across from the ARH Hospital and near the most popular attractions while lodging in Hazard. Come and stay for the Black Gold Festival, Mother Goose building, and Hazard Community Technical College. Also enjoy all the big city attractions because we are an affordable hotel near Lexington. ... more   less 
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Also Known As:
Hazard Days Inn

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