The wonderful stay started during my Check In when I had a wonderful check in process with Ashlee. She was able to get a ticket exchanged for me for the Creation Museum. She was able to get me checked in very quickly.
I got into my room, and it was wonderful and clean! The pool and Hot Tub were outstanding. Then in the morning, I went down to breakfast, and the food was outstanding... Especially the Waffles and the Coffee!!! YUMMO!!!
I had noticed the 2 extra tickets on my bill (senior and adult).. I only needed the senior ticket. Ashlee, Cathy, and Martha were able to help me out and was able to get my bill fixed to where it needed to be. On my way to checkout, the maid (gentleman on the third floor), was able to get me extra coffee :) Everyone on staff, even the head of Housekeeping I saw doing her due -outs while in the elevator were all very kind and courteous!
Guys, I want to thank you for the wonderful stay. This is truly Customer Service! That is what makes a guest wanting to come back! Because of the staff at the Front Desk, I will be more than happy to come back to Country Inn & Suites in Hebron, Ohio! You guys truly follow what the brand standard is for your hotel.
People wanting to go to the Creation Museum.. you won't find a better deal than Country Inn & Suites Hebron, Kentucky! They are only 7-8 miles down the road, and they have wonderful tickets. Adult is $26 and Senior $21. Of course the Creation Museum package comes with 2 tickets.
I will definitely come back to the Country Inn & Suites next time I am in Hebron! I was even happy that I was recognized as a Club Carlson Member! This hotel will definitely meet all of your needs and will exceed way above your expectations!
God Bless you guys at Country Inn & Suites and THANK YOU for your WONDERFUL Hospitality. My words can't explain the wonderful service! Thanks again :)
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- Also Known As:
- Country Inn And Suites By Carlson Cincinnati Airport
- Country Inn & Suites By Carlson Cincinnati Airport Hotel Hebron
- Country Inn Hebron
- Hebron Country Inn