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“Don't bother”

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Comfort Suites Cincinnati Airport
Ranked #5 of 5 Hotels in Hebron
St. Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Don't bother”
Reviewed 4 July 2007

We stayed at this hotel while visiting the Cincinnati, Ohio area. When we arrived our room was not ready. Not too big a deal we were placed in another room near the family we were traveling with, but when we attempted to use the bathroom the toilet was clogged and we had to find housekeeping in order to fix the situation.
Even though the hotel is fairly new the shower had mildew along the caulking strip. The hotel was very noisy, we could hear people walking across the floor all night long. It was also easy to hear from room to room. The comfortors were torn. The A/C sounded like it was dripping when it would cycle on. The biggest grip about the hotel would be that when we would return for the evening, both Friday and Saturday at around 11:00 pm there was absoutely no where to park. Cars were parked along the curbs. Even if the hotel is full, shouldn't the hotel have at least one parking spot per room?
Wouldn't recommend this hotel at all.

  • Liked — The convience to the interstate
  • Disliked — The cleanliness
  • Stayed June 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jluczak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
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English first
Livermore, CA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 June 2007

I stayed here two nights in June 2007 on business. Hebron, Ky is a bedroom community of Cincinnati, OH and is only 10-15 minutes away from downtown in non rush hour traffic. It is conveniently location close to the Cinn aiport and is in kind of a hotel row just off I-215 (Exit 4A).

This is a brand new facility with very nice room design with microwave and refrigerator in the room. Plenty of pillows, comfortable bed and blankets.

The down side of the faciliity is the staff - very distant and distracted - not very eager to please. Upon check in, the clerk was reluctant to end her personal phone call to greet us and wait on us. Breakfast is a complete fiasco - first morning arrived at 6AM (advertised start of service) nothing was ready - not even coffee. Each morning the hot food offerings were cool - tepid at best and not very appetizing. They try to heat up the hot food in the steam chaffing dishes - not acceptable by health department standards - hot food needs to be kept above 140 degrees - not even close.

Had the breakfast been somewhat acceptable - maybe close to Ramada Inn standards - I would be raving about the Comfort Suites - but today can only give it 2-1/2 stars - maybe the management can fix this.

  • Liked — Room design - cleanliness - good value/room rate
  • Disliked — staff awarness - breakfast offering
  • Stayed June 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank sflookout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Cincinnati Airport

Property: Comfort Suites Cincinnati Airport
Address: 775 Petersburg Rd, I-275 W,Exit 4-A, Hebron, KY 41048-8796
Phone Number:
Region: United States > Kentucky > Hebron
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 5 Hotels in Hebron
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites Cincinnati Airport 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Comfort Suites Cincinnati Airport, a Hebron hotel near the Cincinnati/Northern Kentucky International Airport The Hebron, KY Comfort Suites(R) Cincinnati Airport hotel is located a mile from Cincinnati/Northern Kentucky International Airport. This Hebron, KY hotel is only minutes from: Creation Museum Turfway Park Hollywood Casino Lawrenceburg Paul Brown Stadium, home of the Cincinnati Bengals Great American Ball Park, home of the Cincinnati Reds Cincinnati Zoo & Botanical Garden, Newport Aquarium and Perfect North Slopes ski area are also nearby. We offer discounted tickets to the Creation Museum, Cincinnati Zoo & Botanical Garden and Perfect North Slopes ski area. Shop at Florence Mall, boasting more than 100 specialty shops. The area offers several restaurants. You'll enjoy the amenities at our smoke free hotel, including: Free airport transportation 5 a.M. To 12 a.M. Free coffee Free wired and wireless high-speed Internet access Indoor heated pool Exercise room Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites Cincinnati Airport the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab It & Go bag is available for the two hours prior to breakfast. Business travelers will welcome in-room desks and access to copy and fax services. Our meeting room accommodates up to 40 people and includes Internet and a multimedia video projector. All of our suites have microwaves, refrigerators, hair dryers, coffee makers, irons and ironing boards. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Parking and laundry facilities are on site. ... more   less 
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Also Known As:
Comfort Suites Cincinnati Airport Hotel Hebron
Comfort Suites Hebron
Hebron Comfort Suites

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