We have family in La Grange and this has ALWAYS been the hotel we stay in because it's convenient, has free breakfast, and a decent pool. I don't know what is going on there now, but this hotel needs some SERIOUS attention.
When we checked into our room, it was weird. The beds looked like a child had made them and the pillows looked like someone had been lying on them. The curtains were all jacked up and the chair was pushed all the way up against the wall. It just definitely felt like someone had been in there after it was cleaned. We did something we'd never done before: requested a new room. The front desk staff was very pleasant and apologetic and immediately got us another room.
The second room was better, but there were still irritations. The bathtub filled up with water whenever someone showered . . . the plastic cover on the air conditioner was FILTHY . . . and one of the lamps was missing a light bulb.
I think they had just laid new carpet in the halls, but no one had bothered to vacuum. There was mess everywhere in the hall. The elevator quit working the night we were there and the front desk was oblivious -- I had to tell them.
I don't know if the hotel has changed hands or what, but they need to train their housekeeping staff better, perform some routine maintenance, and just generally pay more attention to detail. It's not the cheapest hotel around and I definitely don't feel we got what we paid for.
- Official Description (provided by the hotel):
- Hit the trails and enjoy an outdoor adventure when you stay at the Comfort Inn & Suites hotel in La Grange, KY near Oldham County History Center. Tee off or get wild with animals from around the world when you visit these attractions near our all-suites hotel, located off Interstate 71: Eagle Creek Golf Course, Cherry House Galleries, Little Big Horse Trails, Kentucky Speedway and Mid America Sports Center. The downtown area of La Grange offers a convenient railroad system that runs straight through the city and provides a picturesque view of a charming Southern town. We are also near the Simpsonville Outlet Mall and Ford Company Plant. If you’re traveling for work, take advantage of the business center with access to a computer with Internet and copy and fax services before relaxing in the indoor heated pool. Additional amenities at this hotel include: Exercise room, Meeting room, Guest laundry and Fitness center. Get going with a great breakfast. Start your morning in La Grange with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. Our guest rooms have the amenities you need to get refreshed and ready to take on the day including refrigerators! At Comfort Inn & Suites, we offer you a hotel designed to meet the demands of business travel or a relaxing vacation. We give you everything you need during your stay to ensure you leave feeling refreshed and ready for a successful day ahead. Rested, set, go, book now. ... more less
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- Also Known As:
- Holiday Inn Express La Grange Hotel Lagrange
- Holiday Inn Lagrange
- Lagrange Holiday Inn
- Holiday Inn Express Lagrange