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“Excellent Hotel”

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Embassy Suites by Hilton Lexington
Ranked #3 of 71 Hotels in Lexington
Certificate of Excellence
GreenLeadersSilver level
Evansville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Hotel”
5 of 5 bubbles Reviewed 8 August 2014

Our family enjoyed our visit to Lexington and were very pleased with our suites and the service at this Embassy. The breakfast buffet had many options (hot delicious items and fresh fruit) and the individuals servicing our meal were friendly and very helpful. Look forward to staying here again.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Barbara E M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,010 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Washington DC, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 August 2014

I have stayed in NUMEROUS Embassy Suites over the past 15 plus years. Honestly I am rating this facility and the staff that supports it in the top 1% of Embassy Suites along with Hilton Hotel facilities I have every stayed in. The courtesy of the breakfast staff along with the evening manager’s reception were great. I cannot say enough. When I return to Lexington I will be sure to have this site as my first choice to stay at.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

this was our 2nd different Embassy Suites hotel stay on our trip. We like having a bit more room in the hotel room. We love having a big breakfast to start our day. The hotel was clean. The staff was nice and very friendly. I agree a previous reviewer- this is one of the best Embassy Suites that we've stayed in. Also, Embassy Suites seems to be poised between luxury and value hotels. It's pricier than a "budget" hotel- but nicer. It's not as nice as a "luxury" hotel- but cheaper. We would definitely stay here again.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Cvilletrvlrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntington, West Virginia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 4 August 2014

Have multiple Embassy Suite stays in many locations under my belt and can say this rates as one of the best. The entire chain is a cut above the usual hotel experience and this property is no exception to that rule. While not a luxury hotel, it isn't a "value" hotel either. So expect good to great service, good to great amenities and an overall very good experience.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
2 Thank aicamper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eslex, Manager at Embassy Suites by Hilton Lexington, responded to this review, 21 August 2014
Thank you for taking the time to review our hotel. The team here is dedicated to providing exceptional guest service. I am happy to see you enjoyed your stay and the interactions with our team. We hope in the future you are able to rate us with a perfect score.

Thank you,

-Martin B
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pikeville, United States
1 review
5 of 5 bubbles Reviewed 1 August 2014

Great value, when we called for anything the service was very prompt. Everything was clean, staff was very courteous and helpful. Check-in was fast. Complimentary breakfast was awesome, they had anything you or your kids could possibly want. We will definitely stay again!!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Rodney S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eslex, Manager at Embassy Suites by Hilton Lexington, responded to this review, 6 August 2014
Thank you for taking the time to leave such a wonderful review of our hotel. We are all pleased that you and your family had a chance to relax while you were here. We certainly hope to see you again in the near future. Thank you for your business and continued loyalty.

At Your Service,

-Martin B
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seymour
Level Contributor
148 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

The staff and customer service were awesome. The Manager's reception was nice in the evenings, breakfast was good, the hotel is clean, and the hotel is very pretty inside from the 5th floor. I would definitely consider staying here again.

Room Tip: The hotel looks good from the 5th floor. I would not want to be any lower because that would be clo...
See more room tips
  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank jrperkins3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eslex, Manager at Embassy Suites by Hilton Lexington, responded to this review, 2 August 2014
Thank you for the fantastic review. We are so happy that you enjoyed your stay and found our service to be top notch. Our team works very hard to make sure that each guest has a relaxing experience while stay with us. We look forward to seeing you next time.

At Your Service,

-Martin B
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buenos Aires, Argentina
1 review
4 of 5 bubbles Reviewed 29 July 2014

They did everything to make me feel at home. There was a little problem with my room that they didn't handle as I expected, but everything else was fine. Nice food, nice people, and a nice place. I would suggest to avoid smoking suites, you can always go outside to smoke.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Delia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eslex, Manager at Embassy Suites by Hilton Lexington, responded to this review, 2 August 2014
Thank you for taking the time to review our hotel. I am please to know you enjoyed your stay with us. We are currently in the process of going 100% non smoking. We hope that you stay with us again on your next trip to town.

Thank you for your business,

-Martin B.
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Lexington

Property: Embassy Suites by Hilton Lexington
Address: 1801 Newtown Pike, Lexington, KY 40511
Phone Number:
Region: United States > Kentucky > Lexington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Lexington
#1 Green Hotel in Lexington
#3 Romantic Hotel in Lexington
#3 Family Hotel in Lexington
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Lexington 3.5*
Number of rooms: 230
Official Description (provided by the hotel):
The Embassy Suites Lexington hotel boasts a beautiful setting in the heart of Kentucky's Bluegrass Country at the University of Kentucky Coldstream Research Campus. Visit our Lexington hotel and you're centrally placed for the finest equine attractions, horse farms and many of the area's major corporate names. ... more   less 
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Also Known As:
Embassy Suites Lexington
Lexington Embassy Suites

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