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DoubleTree Suites by Hilton Hotel Lexington
Ranked #6 of 71 Hotels in Lexington
Certificate of Excellence
Tupelo, Ms 38801, United States
1 review
“personal”
5 of 5 bubbles Reviewed 28 January 2014

Enjoy my stay, even though it was cold outside it was warm and very comfortable on the inside. My room was beautiful and the staff was excellent. The restaurant at the hotel provided superb service. The food was tasty and the employees very friendly and professional. When we arrived in the dining area for supper (early) due to scheduling the staff was short but management stepped in to assist in preparing and serving our meal was

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Hilda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, 29 January 2014
Thank you so much for the wonderful ratings and comments. We appreciate you as well and are thrilled that you enjoyed your stay with us. I wish the weather had been better for your travels around town. At least you were all able to get back home safe and sound. Please thank your entire group for me and perhaps there will be a future opportunity to have you back as our guest.
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973 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
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English first
Hollywood, Florida
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 27 January 2014

Went back to Lexington, KY and stayed at the Doubletree Suites again. The hotel actually looks nicer than before and it was always nice. The staff and comforts here are certainly consistent. Everything from arrival to exiting went smooth. I'll be back there next month. Looking forward to another stay and those incredible cookies.

Room Tip: I always ask for an interior room which eliminates outside noise. The lobby area is always quiet.
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neillieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, 27 January 2014
Thank you for the wonderful review about your recent visit to the DoubleTree Suites in Lexington. It is always nice to know that your guests appreciated the service and facility and that they have plans to return! We look forward to seeing you soon and serving you a warm, fresh baked, cookie.
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Knoxville, Tennessee
Level Contributor
165 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed 21 January 2014

We have been attending University of Kentucky basketball games for years. Until recently we could never find a hotel around the Richmond road area that we liked. WE HAVE NOW! The Doubletree not only has excellent facilities, the price was very reasonable. The desk clerk was great, he even gave us a free upgrade to a larger room since they were not too busy the night we stayed. We had to leave early the next morning so we didn't have a chance to try their breakfast, but we will at some point in the future. Parking was a little tight, and the Hotel is in the middle of a shopping center which makes drving a little congested, but that won't stop us from going back! Actually, during warm weather, you might like to browse around the shops.
A couple of tips... There is a traffic light right in front of the Double Tree that makes getting in and out very easy (Richmond road is a busy road, so the light really helps). There is a Chop House restaurant on the other side of Richmond road that is absolutely great. There is also a McDonalds across the road if you want to grab a quick breakfast like we did.

Room Tip: Don't stay at the Comfort Inn on the Athens exit! Not good... over rated!
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jelh47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, 22 January 2014
Thank you for the wonderful review of your recent stay with us. As you pointed out the hotel is very convenient to great restaurants and walking distance to a variety of shops. Thank you for choosing the DoubleTree Suites in Lexington and we are thrilled that you have plans to return. One final note, the rear exit of the hotel allows for much easier access when coming and going. Please look into this during your next visit. Thank you again.
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southern nj
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 January 2014

I would highly recommend this hotel. What stands out to me is not the physical property (although the rooms and common areas are fine), it is the staff who are super friendly and go the extra mile - literally! When the airport transportation van was delayed in traffic returning from UKentucky, this hotel's General Manager grabbed his personal car and drove me to the airport so that I did not miss my flight. Where would you find that kind of service? I travel frequently and this hotel definitely distinguishes itself on attentiveness to guests needs.

Room Tip: Be sure to ask for a newly renovated room where the heater / AC is quieter
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jerseygalSouthernNj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, 21 January 2014
Thank you for the wonderful review about your recent stay at the DoubleTree Suites in Lexington. It was my pleasure to accommodate and again I am sorry about the delay with our airport shuttle. We appreciate your business and that you choose to stay with us when in Lexington. We hope to see you again soon!
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Cheyenne, United States
2 reviews
5 of 5 bubbles Reviewed 19 January 2014

The property is beautiful, very well appointed and the staff is outstanding. An excellent choice for traveling. The room was spacious and extremely clean. The room service was prompt and the food was excellent.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, 20 January 2014
Thank you again for the wonderful review of your recent stay with us. We appreciate you choosing the DoubleTree Suites Lexington. We hope to see you again soon!
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Portsmouth, United States
1 review
4 of 5 bubbles Reviewed 17 January 2014

We stayed here on our honeymoon two years ago and it was great. We went back though and the heating system would not cool down to 68 degrees, the maids tried to come into the room too early, we didn't hear them knock, we should have put the sign out, and one time we asked for something from room service but had to call twice because they forgot our first request. We night return, or we might not. Maybe our expectations were too high, the only really bad thing was turning on the A/C in January.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, 20 January 2014
Thank you for your review and for the thoughtful comments. I am sorry that you were unable to get the room cool enough and that our housekeeping staff intruded. I will address the issues with the team to ensure we don't have this happen again. Please use my contact information below if you have future accommodation needs in Lexington and I will ensure a favorable rate with a room upgrade. We hope to see you again soon.

mike.curd@hilton.com
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A TripAdvisor Member
5 of 5 bubbles Reviewed 13 January 2014

Was at the Double Tree in Lexington, KY for the wedding of my daughter. We booked many rooms in advance and held the Rehearsal Dinner there. Everything was great except that someonme stole my son-in-laws expensive coat. Just a reminder to be aware of your surroundings no matter where you are. The staff, rooms adn food were wonderful.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, 14 January 2014
Thank you for the favorable review on your recent stay with us. Once again I am sorry about the situation with your Son's jacket. We are thrilled that you and your many guests enjoyed the lovely event and we hope to see you again soon. Thank you for choosing DoubleTree Suites by Hilton Lexington.
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Additional Information about DoubleTree Suites by Hilton Hotel Lexington

Property: DoubleTree Suites by Hilton Hotel Lexington
Address: 2601 Richmond Road, Lexington, KY 40509
Phone Number:
Region: United States > Kentucky > Lexington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Lexington
#6 Family Hotel in Lexington
#12 Romantic Hotel in Lexington
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Lexington 3.5*
Number of rooms: 155
Official Description (provided by the hotel):
The DoubleTree Suites by Hilton Hotel Lexington is conveniently located near University of Kentucky and Downtown Kentucky. Our French Quarter style Lexington KY hotel is also minutes from the attractions of Lexington including Kentucky Horse Park, Keeneland, and Hamburg Pavilion for shopping! Our on-site restaurant is another convenience provided to our guests. Enjoy our whirlpool bathtubs, available in each guest suite! ... more   less 
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Also Known As:
Doubletree Hotel Lexington

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