We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good location, older hotel near Richmond Road”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
DoubleTree Suites by Hilton Hotel Lexington
Ranked #6 of 71 Hotels in Lexington
Certificate of Excellence
Reviewed 23 July 2014

Stayed for few nights on business recently, nice hotel but nothing really noteworthy. The rooms are spacious, but the decor seems a little tired. The bar in the atrium is well stocked and convenient. The fitness center is spacious with 4 machines, workout area and a good size rack of free weights. Location is convenient and the Panera nearby is a plus. I would stay here again

Stayed: July 2014, travelled on business
Thank Dan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this reviewResponded 29 July 2014

Thank you for taking the time to submit your review about your recent stay with us. Your comments and feedback are greatly appreciated. It is great to read that you would stay here again if your travel plans bring you back to Lexington. Take care.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,094)
Traveller rating
Traveller type
Time of year
Language
  • More languages

591 - 597 of 1,094 reviews

Reviewed 22 July 2014

Hidden hotel outside of town. Very spacious rooms and great breakfast every morning. The clerks always welcomed me upon my arrival. My room was always clean to my expectations and none of my personal belongings were tampered with.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Jay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this reviewResponded 29 July 2014

Thank you for taking the time to submit such a favorable review and for the wonderful comments. We appreciate you choosing to stay with us and we hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

It is very conveniently located, just a few minutes from downtown. The room is clean and nice, the staff are very friendly. We were really happy with our stay. The staff at the front desk welcomed us with warm cookies and the check in was fast and easy. The bathroom is big and clean.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank mikrayg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this reviewResponded 22 July 2014

Thank you for taking the time to post such a wonderful review about your recent stay with us. As you stated we are very convenient to downtown Lexington and our staff members consistantly diliver excellent service. Thank you for choosing DoubleTree Suites by Hilton and we hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

The hotel and amenities were acceptable and expected. The service was sub-par. After a long day of travel I did appreciate the attitude at the front desk when an issue with the reservation arose. We consistently dealt with "attitude" at the front desk, despite our requests or questions being minimal. I hope that this lack of service is addressed with the staff so that other guests don't encounter the same.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Michelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this reviewResponded 22 July 2014

Thank you for taking the time to submit your review about your recent stay with us. It was nice corresponding with you through email about your experiences and I am glad to know that you found the resolve acceptable. I assure you this was a great teaching/learning experience for our F/D staff member. Your satisfaction is extremely important to us and we hope you will consider staying with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

Title says it all. Stayed 3 nights. Didn't leave coffee, clean towels, left trash, no cleans cups, etc. on multiple days. One day they came to clean the room at 4:45 pm, while we were looking to come back and take showers and prepare for dinner, we needed to leave and wait in the lobby area for ~30 minutes, only to find a very poor service was performed. Can't recommend this hotel.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Dana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this reviewResponded 22 July 2014

Thank you for the useful feedback and for choosing to stay with us. Your experience is very uncharacteristic to the services we strive to provide all of our guests. For this I am very sorry. If you have the opportunity I would appreciate the chance to communicate with your further regarding your guest experience and can be reached at mike.curd@hilton.com. I hope to hear from you soon and retain you as our guest for future visits.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2014

Suite was huge, great for a family stay but cavernous for couple. Comfortable bed, nice quality linens, good shower; however, the room is way past due for upgrade. Freshen up the décor and lighting so it warrants the pricey amount charged for the suite.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Phyllis267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this reviewResponded 22 July 2014

Thank you for the detailed and thoughtful comments. Room upgrades are on the way with new soft seating, carpet, lighting and drapery. This is scheduled to begin over the slower winter months of this year. We hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

Furnishings appear old and worn. Was not given the room type reserved. Was too tired to fight and complain. Was given small discount for inconvenience. Would have preferred the problem was somehow prevented.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Kurt D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this reviewResponded 22 July 2014

Thank you for taking the time to submit your review about your recent stay with us. I am sorry about the room type change but am glad to see the desk made things right through a room discount. Thank you for choosing to stay with us and we hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lexington hotels
6.1 mi away
Embassy Suites by Hilton Lexington
3.6 mi away
Hilton Lexington Downtown
Hilton Lexington Downtown
#12 of 71 in Lexington
1,245 reviews
2.5 mi away
Homewood Suites by Hilton Lexington - Hamburg
Show Prices
Show Prices
Show Prices
2.5 mi away
Country Inn & Suites by Radisson, Lexington, KY
3.6 mi away
Hyatt Regency Lexington
Hyatt Regency Lexington
#7 of 71 in Lexington
1,155 reviews
2.5 mi away
Hyatt Place Lexington
Hyatt Place Lexington
#11 of 71 in Lexington
714 reviews
Show Prices
Show Prices
Show Prices

Been to DoubleTree Suites by Hilton Hotel Lexington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree Suites by Hilton Hotel Lexington

Address: 2601 Richmond Rd, Lexington, KY 40509-1709
Phone Number:
Region: United States > Kentucky > Lexington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Lexington
#6 Family Hotel in Lexington
#12 Romantic Hotel in Lexington
Price Range: £90 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Lexington 3.5*
Number of rooms: 155
Official Description (provided by the hotel):
The DoubleTree Suites by Hilton Hotel Lexington is conveniently located near University of Kentucky and Downtown Kentucky. Our French Quarter style Lexington KY hotel is also minutes from the attractions of Lexington including Kentucky Horse Park, Keeneland, and Hamburg Pavilion for shopping! Our on-site restaurant is another convenience provided to our guests. Enjoy our whirlpool bathtubs, available in each guest suite! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Agoda, TripOnline SA, Hilton Hotels Direct, Ebookers, Evoline ltd, getaroom.com, Cancelon and 5viajes2012 S.L. so you can book your DoubleTree Suites by Hilton Hotel Lexington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Lexington

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing