Descent price. Hotel is not in the best area. Check in was Ok. Rooms smelled moldy. Bathroom was small. Carpets stained. Ran down hotel. Old tube Tv"s. Needs major overhaul.
Doors slamming all hours of the night. Housekeeper vacuming out by my door at 9am. I was not a happy camper.
Breakfast is Very limited. Stale cereal and biscuits with sausage over cooked and dried out. I stayed at other travellodges they had a great breakfast selection.
Unsavory people in and out of the hotel all hours if the night just felt unsafe.
Sorry your stay was an inconvenience, we do see that you stay here a lot so the next time you come in we will discuss your last stay! thank you and see your soon!
the staff was very informative, we called a few times before getting there, asking many questions of things around there, because our concert got cancelled. they were very nice.
Thank you for your recent stay and feedback, We love to communicate with our guest just southern hospitality! Come back you will receive the same courtesy every time!!!!
It was HORRIBLE!!! We checked in and the smell of chlorine from the swimming pool was overpowering everything! I was completely exhausted from traveling 10 hours with my mom and my 4 year old, 2 year old, and 10 month old. Okay so we check in and get into our room. We plug something in and it blows the electricity out in the whole wall, no tv, no lights, no nothing!! There was no reset switch on the plug outlet either. So, I had to go tell the lady at the front desk & we had to be moved. We got into the second room and everything went smoothly as we plugged everything in and put our stuff away. 20 minutes of being in the room and the heat goes out (mind you it's winter and like 10 degrees outside) So my mom unplugs the heater and plugs it back in. It was so hot it burnt her hand, then while it was unplugged you could see black smoke marks around the holes in the outlet!! Talk about a freaking fire hazard!!!! Not to mention the area all around the heater was COVERED in black mold. So, we complain again and get moved again. Instead of putting our things away immediately we check over the room. Well everything seemed fine. So third time was a charm but this hotel sucked!! It's right across from some strip club I guess called "hustler hollywood" and my mom seen some woman leaving from the hotel walking away from some old man. Makes ya not wanna sleep in the beds!! We even had some of my moms medicine come up missing out of our room while we were gone.
THEY WERE HOWEVER JUST BOUGHT OUT AND BEING "RENOVATED OR REMODELED" OR WHATEVER. MAYBE IT WILL BE BETTER.
First let me thank you for your stay recently at our property, and also apologize for any inconvenience in which you experienced during your stay here. As you so very humbly stated we are renovating rooms at this time to ensure that scenarios such as this do not transpire. We always welcome feedback, for without it we would not know a lot of necessary things that need attention to the guest eye. We pride ourselves in guest satisfaction and for this reason we are very touched that your stay was not to par. Please contact Myself, Ron Hayden, (General Manager) to do my best to extend a second chance for a great stay! Once again we do apologize for the issues and would like to make things right, hope to hear from you soon.
You can reach me at the Property "Travel Lodge" at (859)293-0047.