I had made reservations at this hotel as I had stayed in it before with no problems and knew it to be clean, safe, and reasonably priced. They also allow pets and I had my dog with me. This time, I checked into the hotel with the usual uneventful check-in. Desk staff was friendly and quick. There were signs on the doors and in the lobby that said something to the effect of "pardon our mess... we are remodeling". So I got my room key, drove around to the outside entrance into the building nearest to my room and went inside. In the hallway were multiple large industrial fans blowing. They almost completely blocked the hallway, but I was able to weave through them to find my room. All the doors to the rooms previous to my room were wide open and there was a chemical smell of some sort, so I assumed they had been painting (remember the remodeling signs?) and went to my room. Upon entering the room, I discovered that it had a strong odor as well and appeared to be partially freshly painted. On the bedside table was a white powdery substance that I hope was plaster but didn't really want to find out. Not wanting to deal with the smell and the mystery substance, I went back to the front desk and explained the situation. They told me they had not been painting but had cleaned the carpets and that must be the smell. Then they gave me another room. This room was on another wing of the same side of the building. When I went into this room, my dog quickly leaped onto the bed. I led him back onto the floor and he immediately jumped back on the bed again as if he did not want to be on the floor. (Fleas?) Anyway, this room did not have a smell or a white powdery substance. Instead, it had a sticky gooey substance, a large spot of it, in the carpet on the far side of the bed. The room was "straightened" but did not appear particularly clean. I also noticed that this entire wing (including the hall w/ the fans) appeared to be abandoned. I had seen other people going in and out on the other side of the hotel and it did occur to me that perhaps, with the dog, they were putting me on the empty side that was having renovations. Deciding to ask for another room, I took my dog and went to my car to drive around. That is when I walked past the hooker in the parking lot who was busy working out a deal. Nope. Not staying. I did not even bother to let the desk know. I just left and found another hotel. I figured they would only give me yet another room and not refund my money. With "deals" going down in the parking lot, I decided I really didn't want to be out walking my dog at night and went to another hotel. For what it's worth, this is the third time I had been at this hotel and the previous two stays were fine. Perhaps after the renovations are over, it will improve.
- Official Description (provided by the hotel):
- Microtel Inn of Lexington is located just off interstate 75 at exit 110. Come check out all that Lexington has to offer.We are minutes from downtown, Hamburg shopping area, University of Kentucky Hospital, St Joseph Hospital, Transylvania University, Kentucky University, 9.5 miles to the Bluegrass Airport, Keeneland horse racing and 10 miles from the Kentucky Horse Park. Rupp arena is less than 4.5 miles from our hotel. We offer renovated rooms with new carpet. Our rooms are all equipped with flat screen televisions. We are blessed to have a wonderful staff with excellent customer service skills. Our hot breakfast includes biscuits and gravy, sausage, hard boiled eggs, danish, bagels, donuts, muffins, hot and cold cereal and fruit. ... more less
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- Also Known As:
- Microtel Inn Lexington Hotel Lexington
- Microtel Lexington
- Lexington Microtel
- Microtel Hotel Lexington