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“Great Hotel but Terrible Restaurant”

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Hilton Lexington Suites
Ranked #13 of 71 Hotels in Lexington
Certificate of Excellence
Reviewed 11 June 2014

The hotel is in a great location in Lexington and is very comfortable. It has a restaurant which would be convenient except that the food at lunch and dinner is practically inedible. The hotel staff is super helpful as well.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Meredith D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John O, Front Office Manager at Hilton Lexington Suites, responded to this reviewResponded 14 June 2014

Meredith,

Thank you for taking the time to share a little about your experience in our hotel. I'm sorry that you did not find our restuarant experience to your satisfaction and I hope the next time in the hotel you will give us another opportunity. We are very pleased with the staff and service that we provide here and I am glad you were able to notice. Thanks again!

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397 - 403 of 688 reviews

Reviewed 10 June 2014

Nice place, good service. The only issue is that the bar can get loud, so don't expect too much quiet until it closes at 11pm. All of the rooms on the west side of the hotel are facing inward to the bar, so if there's a 'party' going on, you'll hear it.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank asdfasdfaasdf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John O, Front Office Manager at Hilton Lexington Suites, responded to this reviewResponded 14 June 2014

Thank you for taking the time to fill out a review for our hotel. We appreciate your feedback and are glad that you enjoyed your stay. We will pass your kind words on to the staff.

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Reviewed 30 May 2014

Hotel was excellent value. We attended with several girls basketball teams and the girls had room to congregate in the lobby areas near elevators and a sky lobby for team meetings. Loved the location next to quality shopping and restaurants also.

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Hilton Hotels & Resorts
Thank Donna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John O, Front Office Manager at Hilton Lexington Suites, responded to this reviewResponded 2 June 2014

Thank you for your wonderful review of our hotel. I am glad our hotel was able to accommodate the needs of the team and still be able to provide activities for them in the area. Please come see us again soon!

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Reviewed 29 May 2014

I work for Hilton so I am particularly loyal to this brand. However I must say that this Hilton is AMAZING! They go the extra mile and the staff could not have been any friendlier! My husband loved the beds and the size of the rooms. The location is wonderful and the hotel just went through a renovation so it's beautiful. The only complaint I had was that the AC didnt work very well but I think it's because the room had so many windows and the AC just couldnt keep up with the heat. We will be back!

Room Tip: Even though the rooms on the end are bigger, there are so many windows that the room doesnt stay coo...
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  • Stayed: May 2014, travelled as a couple
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Thank valpograd86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John O, Front Office Manager at Hilton Lexington Suites, responded to this reviewResponded 2 June 2014

As you know, at Hilton we pride ourselves on going above and beyond the expectations of our guests. Thank you so much for your kind words about our property and our staff! We hope to see you again in the not too distant future.

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Reviewed 29 May 2014

Hotel is located right near Fayette Mall, lots of shops and restaurants. Right off of New Circle Rd, which is convenient to travel around Lexington. Hotel room was spacious and clean and had a comfortable bed.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Melissa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John O, Front Office Manager at Hilton Lexington Suites, responded to this reviewResponded 2 June 2014

Thank you for taking the time to review our hotel! I am happy we were able to provide you with a convenient location while staying with us here in Lexington. Please come again soon and maybe the next time we will provide you with an even better experience!

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Reviewed 18 May 2014

I stayed in Lexington for a conference (Monday - Thursday). The airport-hotel shuttle service is great - picked me up at the airport at 2am on Monday morning. The breakfast buffet was REALLY good. And the hotel is located next to a mall, so check that out - especially the Joseph-Beth Bookstore next door!

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Lukasz Adam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John O, Front Office Manager at Hilton Lexington Suites, responded to this reviewResponded 22 May 2014

Thank you for taking the time to review our hotel! We are pleased that you enjoyed your stay with us and our breakfast. We are proud to be beside such a gem as the Joseph Beth bookstore and are glad that you got a chance to see it. Please visit us again whenever returning to Lexington.

Sincerely,

John O'Dea
Front Office Manager

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Reviewed 16 May 2014

When looking for a very comfortable, full-service hotel, tje Hilton at Lexington Green is excellent. It has a relaxing and upscale environment. And if additional services are desired, the hotel is connected to a local facility containing a comedy club, restaurants, various shops, and even a Whole Foods Market. And within easy walking distance is a very large upscale shopping mall and movie theater.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Royce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Lexington Suites

Address: 245 Lexington Green Cir, Nicholasville Road, Lexington, KY 40503-3318
Phone Number:
Region: United States > Kentucky > Lexington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Lexington
#14 Romantic Hotel in Lexington
#16 Family Hotel in Lexington
Price Range: £123 - £188 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Lexington Suites 3.5*
Number of rooms: 174
Official Description (provided by the hotel):
Full service, all suite hotel with atrium interior. Connected by walkway to shopping, dining and entertainment. ... more   less 
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Also Known As:
Hilton Suites Lexington Green Hotel Lexington
Hilton Hotel Lexington Green
Hilton Lexington
Lexington Hilton

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